SUMMARY
The Director of Education (DOE) will act as the campus academic leader and member of the campus management team. The position is accountable for ensuring quality and integrity across all campus academic functions and assures compliance with institutional, accreditation, state, and federal policy and regulation as well as organizational standards, policies and procedure. The DOE will work closely with program directors, program coordinators and instructors to ensure effective classroom management. This position will be responsible for the overall coordination and management of instructional staff, curriculum development, and registrar functions and will contribute to the overall campus growth, health and strategic direction by overseeing key learning and performance outcomes.
Essential Functions
I. Provides Services to Students
a. With other department leaders, coordinates and participates in facilitating new student orientation each term.
b. Establishes rapport with students to advise and answer questions and/or concerns on a regular basis.
c. Ensures all probationary students receive sufficient academic advising and that an academic plan is developed to facilitate academic progress.
d. Identifies students needing tutoring and refers to instructors and/or peers for tutoring where required
e. Responds to student requests for accommodations
f. Leads the retention program by planning, implementing, and directing effective student retention activities
g. Understands and resolves student disciplinary problems. Completes and maintains necessary documentation. Oversees appeal committee
h. Coordinates, monitors, and supports student organization programs and school-sponsored student activities.
i. Provides timely response to any student concern.
j. Interviews re-entering students to determine readiness and dedication to pursuit of academic goals.
k. Oversees maintenance and improvements for student classrooms, library/resource center, and student lounge area through coordination of efforts among administration, students and custodial staff.
II. Registrar Function
a. Ensures registrar is maintaining academic files and completes occasional audits on compliance.
b. Monitors attendance and grade record keeping by auditing both instructors and registrar.
c. Reviews and approves a master schedule of courses each semester.
d. Updates student change of status using the correct form and procedure and notifies all impacted departments of student changes.
e. Ensures both students and instructors receive class schedules timely and are updated as changes occur.
f. Ensures the integrity, accuracy, and security of all academic records of current and former students.
g. Updates the student information system to include program changes and other important setups
III. Monitors Academic Reports and Data
a. Ensures integrity of academic record keeping for all active and inactive students consistent with institutional, accreditation, federal and state guidelines and in compliance audits result in zero findings.
b. Ensures integrity of faculty files for all active and inactive instructors consistent with institutional, accreditation, federal and state guidelines and in compliance audit results in zero findings.
c. Follow up with instructors not maintaining updated and accurate attendance and/or grade records.
d. Works with appropriate departments on IPEDs, Gainful Employment, and annual accreditation reporting.
e. Assures that an accurate student transcript is maintained for each matriculating student. Supervises and spot checks the computation of student GPA and CGPA as recorded on the permanent student record.
f. Prepares a list of expected candidates for graduation for the next quarter and distributes to campus president and members of the management teams at the beginning of each semester.
g. Oversees the evaluation of prior learning on student transcripts and the award of proficiency credit, and notification of students.
h. Provides oversight of testing new students for advanced standing, appropriate award of proficiency credit, and notification of students.
i. Generates reports to track and identify student performance against Satisfactory Academic Progress standards on a quarterly basis. Maintains documentation of file review of students and actions taken (probation, dismissal, etc.).
j. Ensures accuracy of information in faculty handbook, student handbook, and catalog
k. Ensures accuracy of information and grading legends on academic transcripts from ensuring they are an exact match to the catalog.
l. Provide academic information for preparation of annual accreditation, federal (IPEDS), state licensure, and agency reports.
m. Assists in preparation of institutional self -studies, program approval and revision materials for accrediting and approving bodies. Submits all materials to the campus president for review, approval and submission.
n. Contributes to the preparation of any accreditor annual reports and planning
o. Conducts annual student satisfaction surveys an oversees administration of end-of-course surveys.
IV. Provides Customer Service Support
a. Maintains currency of knowledge in the student information system and fully understands the system in place at the time.
b. Meets with students regarding attendance and academic concerns, and if applicable, refers student to appropriate department.
c. Demonstrates sensitivity to student needs and circumstances.
d. Uses the student information system to document all calls and contact with students to maintain the official student record.
e. Assists Campus President with campus meetings.
f. Maintains professional appearance, attitude, and demeanor any time while at the school.
g. Performs other duties as assigned.
V. Oversees Faculty Hiring, Performance and Development
a. Interviews, hires and trains new instructors and other academic personnel.
b. Appraises performances and rewards and/or disciplines employees.
c. Ensures instructors are holding classes as scheduled for approved amount of time.
d. Maintains files of substitute instructors who may be called upon as needed.
e. Addresses complaints and resolves problems.
f. Provides quarterly in-service training programs for day and evening faculty members; publishes a training calendar; and maintains records of each training.
g. Verifies faculty development activities are documented and follow the faculty handbook.
h. Conducts pre-service orientation programs for all new instructors prior to the start of each term and provides each new instructor with a mentor during the first term of employment.
i. Assures that program directors or other programmatic leads conduct annual performance reviews for instructors and maintain copies of evaluations in personnel files.
j. Conducts faculty classroom observations, shares constructive feedback, and documents the process accordingly.
k. Serves as instructor as needed.
VI. Oversees Program Directors and other Academic Leaders
a. Hires Program Directors who meet credential requirements, demonstrate subject matter expertise, and illustrate the capacity to be excellent educators.
b. Holds Program Directors accountable for managing their programs including working with admissions to meet potential new students, meeting new students during orientation, and tracking student retention and satisfaction.
c. Requires and monitors Program Directors participation in the curriculum development/revision process and their management of the transition from one program version to another.
d. Collaborates with the Program Directors to analyze program level graduation rates, placement rates and employer satisfaction.
e. Oversees Program Directors as they hire, train, supervise, develop, and evaluate qualified faculty in accordance with institution, state, accrediting, and other regulatory and policy guidelines.
f. Assures Program Directors require and monitor instructors use of aligned curriculum, instructional methods, materials, and equipment as defined by standardized curriculum.
g. Requires Program Directors to maintain an inventory of all equipment and learning materials required by curriculum.
h. Follows up with Program Directors on programmatic requirements and adherence to any specific program requirements, regulations, and approving bodies.
i. Ensures library/learning resource center has oversight by qualified individuals and is staffed appropriately.
j. Oversees registrar function and acts as backup when registrar is vacant.
k. Oversees curriculum development and revision alongside Program Directors.
l. Works with Career Services Staff, specifically their interaction with clinical sites as well as their progress toward meeting accreditation benchmarks for placement rates.
VII. Leads and Develops Others
a. Assumes supervisory responsibilities in accordance with the organizations policies and applicable laws.
b. Provides clearly defined roles and objectives for others, monitors performance, provides feedback, and meets regularly to discuss priorities.
c. Resolves individual and group performance opportunities in a timely manner to motivate and coach.
Competencies
· Ability to work independently with little or no supervision.
· Demonstrate professionalism always.
· Ability to work efficiently as a team player.
· Ability to be sensitive regarding personal and personnel matters.
· Maintenance of confidentiality of the institution, students and faculty.
· Demonstrate strong interpersonal skills in communication with students, colleagues, staff, and administrators as an individual or on a team
· Stay current in subject matter through professional development, involvement in professional organizations, attending professional meetings, conferences or workshops, continuing education opportunities and in-services.
· Excellent communication, customer service, problem solving, organization and follow-up skills.
· Excellent knowledge of Microsoft Office Suite including Word, Excel, Outlook, internet explorer and PowerPoint.
· Exceptional written and verbal language skills required.
· Exhibits initiative, enthusiasm, collegiality and teamwork in accomplishing the responsibilities of the position.
· Must be able to adapt to short deadlines and pressure situations when necessary.
Experience and Education
– Bachelor’s Degree required but must include other advanced preparation or see below.
o Master’s Degree required if no other advanced preparation.
– Possess at least three (3) years teaching experience required.
o Three (3) years supervising experience of faculty preferred.
– Possess at least three (3) years general management/supervisory experience.
– Related experience in higher education environment preferred.
Work Environment
The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most duties will be performed in an office environment. The noise Level in the work environment is usually moderate.
Physical Demands
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, employee is regularly required to stand; walk; sit; use hands to finger, handle or fell; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus and may require occasionally exposed to moving mechanical parts.
Job Type: Full-time
Schedule:
Ability to commute/relocate:
Education:
Work Location: One location
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