Role: Applications Engineer – Talent Acquisition
Job Type: Full-time & Permanent
Location: Reading
Are you looking for an opportunity to work with Talent Acquisition domain?
Ready to use your outstanding experience in providing support to business?
We have the perfect role for you – Applications Engineer- TA
Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation.
· Be the software solutions’ guardian.
· Develop working relationships with internal technology stakeholders, service providers, and the business.
· Support many of the biggest brands in the UK and worldwide.
The Role
As an Application Engineer, you will be responsible for understanding business processes and applications, providing day-to-day operational support to business stakeholders. Moreover, you will be supporting the delivery of the project changes, defect fixes and enhancements in line with business priorities. You will also develop a strong understanding of end-to-end processes spanning multiple systems and evaluate technical and functional designs against business requirements.
Key responsibilities:
· Develop a strong understanding of our existing application landscape, in flight projects and the target state for the TA domain.
· Provide day-to-day support of existing systems, including management of incidents, problems, service requests, and changes in conjunction with internal technology teams, the business and service providers.
· Drive third-party service providers to meet and exceed expectations, as well as coordinating investigations across multiple organisations where necessary.
· Participation in testing, configuration, and implementation of new systems, upgrades, project changes, and system enhancements.
· Collaborate closely and develop effective partnerships with the Product Domain (Product Managers and Product Owners) to create strategic objectives and organisational evolutions to better align business, product, and technical opportunities.
· Work with internal and external teams to help shape the landscape and solutions that will allow the business to achieve its strategic goals and challenge business units on their assumptions to help deliver solutions for their current and future needs.
· Use the knowledge gained in the analysis, design, development, and testing of changes to become an SME for the solutions delivered, enabling effective knowledge transfer and training to the wider team.
· Document standard operating procedures, process flows, workarounds, and known errors to ensure all learnings are captured for future benefit.
· Ensure all sensitive data is managed with caution and customer remain fully compliant with GDPR as well as other relevant regulations.
Your Profile
Key skills/ experience:
· Be a collaborative team player with excellent interpersonal skills and a proven ability to develop effective working relationships across all levels of the organisation.
· Operate with a high level of integrity, diplomacy, tact and professionalism.
· Sound judgement, unquestionable ethics and integrity with high degree of transparency and trust.
· You can work in a team collaborating on different aspects of large projects, ensuring that the objectives of all components are aligned, and that delivered solution will work as an end-to-end process.
· Ability to be flexible with working hours and travel as required to support business priorities and deadlines.
· Strong communication and presentation skills (written and verbal) – proven capability to communicate clearly to both technical and non-technical audiences at different levels as appropriate.
· Experience in HRIS Support.
· Experience managing sensitive matters whilst ensuring all Customer information remains confidential to the business.
Good to have:
· Working knowledge of Talent Acquisition (TA) business processes and systems is desirable.
· A working knowledge of one or more of the following applications is desirable: IBM Kenexa BrassRing, Workday and/or associated integrations.
· Experience of working with cloud-based systems is desirable.
· Good to have ITIL Certification.
Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
Diversity, Inclusion & Wellbeing
At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’.
You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities include LGBTQ+ and mental health networks, as well as health and wellness initiatives and sports events (we even sponsor the London Marathon).
TCS celebrates inclusion without exception. We are open to all and treat applications equally, regardless of ethnicity, disability, gender, age, sexual orientation or beliefs.
Application Process
1. Online application > 2. Technical discussion > 3. Managerial discussion > 4. HR discussion
Join us and do more of what matters. Apply online now.
Job Types: Full-time, Permanent
Additional pay:
Schedule:
COVID-19 considerations:
yes
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