Talentifyio Hiring for Remote Service Department Customer Service ($ – $ / hour) at United States Full Time

Why Consider This Job Opportunity

• Competitive pay up to $15.58 an hour
• Opportunity for career advancement and growth within the organization
• Remote work opportunity within the Tri-State area
• Chance to work for a family-owned company with over 50 years of experience
• Comprehensive benefits package, including medical, dental, vision, and 401(k) with company match
• Paid time off, sick leave, and holidays

What To Expect (Job Responsibilities)

• Answer incoming phone calls and review customer correspondence to determine the appropriate course of action
• Schedule service appointments and address billing inquiries
• Communicate effectively with residential and business customers, colleagues, and vendors
• Work a flexible schedule, including weekends and overtime when needed
• Perform additional projects and duties as assigned

What Is Required (Qualifications)

• High school diploma or general education (GED)
• Minimum of one year of customer service or related experience
• Proficiency in Microsoft Office and data entry
• Must be located within the Eastern Time Zone
• Strong communication and problem-solving skills

How To Stand Out (Preferred Qualifications)

• Bilingual proficiency
• Experience documenting each call and speaking effectively with customers
• Ability to comprehend and explain documents

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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