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Talentifyio Hiring for Remote Customer Service Representative ($ / hour) at United States Full Time
Industry: Natural Gas Utility Company
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Why Consider This Job Opportunity
- Starting pay of $17.70 per hour
- Potential for bonuses and job benefits
- Opportunities for career advancement within the company
- Strong focus on customer service and communication skills
- Remote position with the need for reliable transportation during orientation
What To Expect (Job Responsibilities)
- Processing billing calls and investigating meter read requests
- Handling emergency calls
- Processing customer move-ins, adds, and transfers
- Processing refunds, compensation requests, and changes to accounts
- Routing escalated customer issues for resolution
What Is Required (Qualifications)
- High school diploma or equivalent
- 1 year of customer service experience
- Computer skills and ability to navigate multiple systems
- Typing speed of at least 25 WPM
- Solid written and verbal communication skills
- Must be 18 years of age or older
How To Stand Out (Preferred Qualifications)
- 2-3 years of call center experience
- 2-5 years of previous customer service work-from-home experience
- Utility experience
- Advanced computer skills and ability to navigate multiple systems
- Typing speed of 60-65 WPM
#CustomerService #RemoteWork #Utilities #CommunicationSkills #CareerAdvancement
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