Talentifyio Hiring for Remote Customer Service Representative ($ / hour) at United States Full Time

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Why Consider This Job Opportunity

• Starting pay of $17.70 per hour
• Potential for bonuses and job benefits
• Opportunities for career advancement within the company
• Strong focus on customer service and communication skills
• Remote position with the need for reliable transportation during orientation

What To Expect (Job Responsibilities)

• Processing billing calls and investigating meter read requests
• Handling emergency calls
• Processing customer move-ins, adds, and transfers
• Processing refunds, compensation requests, and changes to accounts
• Routing escalated customer issues for resolution

What Is Required (Qualifications)

• High school diploma or equivalent
• 1 year of customer service experience
• Computer skills and ability to navigate multiple systems
• Typing speed of at least 25 WPM
• Solid written and verbal communication skills
• Must be 18 years of age or older

How To Stand Out (Preferred Qualifications)

• 2-3 years of call center experience
• 2-5 years of previous customer service work-from-home experience
• Utility experience
• Advanced computer skills and ability to navigate multiple systems
• Typing speed of 60-65 WPM

#CustomerService #RemoteWork #Utilities #CommunicationSkills #CareerAdvancement

At Talentify, we prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Talentify isn’t the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.