Talentifyio Hiring for Customer Service Representative- Remote ($ – $ / hour) at United States Full Time

Why Consider This Job Opportunity

• Competitive starting rate of $19.50 per hour with a degree
• Opportunity for growth and promotion within the organization
• Tuition reimbursement for professional development
• Work from home flexibility with a quiet and secure workspace
• Comprehensive benefits package including medical, dental, and vision coverage
• Consistent work schedule with Sundays off for work/life balance

What To Expect (Job Responsibilities)

• Handle inbound and outbound phone calls to educate and assist customers with warranty inquiries
• Utilize excellent verbal and written communication skills to provide world-class customer service
• Effectively manage customer conflict and find solutions to challenging calls
• Utilize knowledge of automotive industry practices and procedures to address customer needs
• Maintain a positive and resilient attitude in a fast-paced call center environment

What Is Required (Qualifications)

• High School diploma required; Associate or Bachelor’s degree preferred
• 3+ years of experience in a customer service role with conflict resolution
• Fluent Spanish speakers receive an additional 25 cents per hour
• Knowledge of automotive industry practices and procedures preferred
• Must have a quiet and secure workspace for remote work

How To Stand Out (Preferred Qualifications)

• Experience in the automotive industry, including vehicle repair shop procedures and practices
• Previous experience in a fast-paced call center environment
• Strong problem-solving skills and ability to find solutions to challenging customer inquiries
• Knowledge of labor guides and part pricing in the automotive industry

#AutomotiveWarranties #CustomerService #RemoteWork #CareerGrowth #CompetitivePay

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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