Tahini’s Restaurant is Looking For Crew Member at Toronto, ON Full Time

The Crew Member acts as a guide and ensures the guests receive a consistent product every single time. Providing our guests with perfectly prepared wraps and bowls in an efficient fashion and high customer satisfaction are always a priority. The Crew Member’s role is to work hand in hand with fellow team members in customer service, BOH and FOh responsibilities as well as act as a support to both the Supervisor and Manager in taking care of business volumes. A crew Member must also be well versed in Guest service and operation of the POS.

Crew Members are able to create a memorable and lasting impression whereby every guest receives an incredible product and is addressed with the utmost energy and friendly demeanor. Crew Members lead the guest experience in ensuring the guest receives their order quickly, accurately, and consistently every time. Their passion for guest service is unparalleled. The counter team is encouraged to engage with guests in conversation as well as live by the brand values by being playfully outgoing and invoking a positive spirit into their daily actions.

Role of a Crew Member:
Be enthusiastic, energetic and demonstrate a genuine positive demeanor throughout the shift

Be professional and hospitable while promoting the Tahini’s brand

Ensure every guest receives the Tahini’s experience and leaves eager to return

Consistently execute the menu in a quick and efficient manner to the highest quality standards

Get to know regular guests’ preferences as well as identify opportunities to introduce guests to new offerings or options

Possess a sincere attitude to be of service to others with a desire to succeed

Duties & Responsibilities:
Knowledge of Tahini’s including all products, menus and promotions; flavor profiles, descriptors, benefits and complimentary flavours

Prepare a selection of food items including but not limited to: salads, bowls, wraps, specials

Assist in preparation of recipes to ensure restaurant is always stocked

Assist in operation of the POS as needed based on business volumes

Assist in organizing, prep, and restock of the grab and go fridge items

Follow all company recipes for food and beverage preparation

Handling guest concerns with and without the support of the management team

Providing the highest quality of service at all times in all guest interactions

Clearing, cleaning and restocking of all prep and food and beverage stations and tables throughout the shift

Completing necessary preparations to ensure the team is set up for success for current and upcoming shift

Assist with completion of catering orders as needed

Proper adherence to all cash handling procedures

Correct use of POS system, adhering to all company standards and policies

Competencies:
Collaborative in a team environment, focused on success of the team not individual

Maintain a sense of urgency and momentum

Ability to stay calm under pressure

Works harmoniously and professionally with co-workers and management

REQUIREMENTS

Ability to prioritize and stay organized in a high-paced environment

Minimum of 1-year related QSR or restaurant experience

Fluency in English both written and verbal

Ability to work flexible hours including mornings, days, evenings, nights, weekends and holidays

Must be able to carry and lift items weighing 50lbs

Must be able to stoop and bend

Must be able to stand and move for extended periods of time to continuously perform essential job functions.