Sylvan Learning of Maple Valley, WA Hiring for Learning Center Administrative Assistant Full Time

GENERAL SUMMARY
The Center Assistant is responsible for leading the day-to-day administrative tasks in the center such as test administration, inventory management, phone reception, word processing, data entry, filing, and other administrative tasks. The Center Assistant fields calls from customers, schedules appointments, and assists the Center Director with day-to-day tasks in addition to leading transition time and being a liaison between our team and our families. Weekly schedule is Mon-Thurs 1:00pm – 7:00pm.

ESSENTIAL JOB FUNCTIONS

• Leads day-to-day administrative tasks such as phone reception, word processing, data entry, filing, and other administrative tasks
• Administers Initial assessments and Progress assessments to students
• Greets and assists students, parents, and potential customers according to Sylvan standards
• Fields inquiry calls from current families and potential customers
• Schedules assessments, tours, and Welcome Conferences according to Sylvan Standards; Manages scheduling changes of current families
• Assists Center Director with preparing materials for parent conferences, assessments, tours, and other customer appointments
• Assists Center Director with other day-to-day tasks of running the center such as managing billing, collecting payments, and maintaining center supplies
• Assists Center Director with maintaining the professional appearance of the Center according to Sylvan standards

KNOWLEDGE REQUIRED

• Associates or four-year degree preferred
• A minimum of three years of customer service experience; experience in education a plus
• Experience using full suite of Microsoft Office applications and other standard business applications
• Knowledge of general office equipment such as copiers, printers, and office phones

SKILLS AND ABILITIES REQUIRED

• Strong word processing, data entry, and other administrative skills
• Strong customer service, interpersonal and communication skills
• Proven ability to effectively use consultative sales skills when serving customers
• Proven ability to communicate effectively in writing; Ability to proofread and edit copy
• Strong organizational skills: Proven ability to manage multiple tasks and be flexible
• Ability to occasionally lift and/or move up to ten pounds

The weekly shift is Monday-Thursday from 1:00-7:00pm. Pay ranges from $15-$20 per hour based on experience. Please contact us for more information about this position.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.

Job Type: Part-time

Pay: $15.00 – $20.00 per hour

Benefits:

• Employee discount
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• After school
• Monday to Friday

Ability to commute/relocate:

• Maple Valley, WA 98038: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• The schedule for this position is Mon-Thurs 1:00-7:00pm, does that schedule work well for your availability?
• The pay range for this position is $15-20 per hour based on experience, does that pay scale meet your needs?

Experience:

• Administrative: 1 year (Preferred)

Work Location: One location