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Education Training / Education Training
Swansea University Hiring for Academic and Student Experience Officer Job at Swansea, Wales Full Time
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Introduction
The College, Swansea University is a Joint Venture partnership between Swansea University and Navitas plc, a highly successful, decade-long partnership, founded originally as International College Wales, Swansea (ICWS). The College, Swansea University was launched in 2018 and, with the completion of a brand new academic building (October 2018) and dedicated student accommodation (January 2019), this marks a new phase in this relationship.
The College sits within the Swansea University brand and delivers a comprehensive portfolio of pathway programmes which lead to both Undergraduate and Postgraduate degrees at Swansea University.
Main Purpose of the post
- Provide excellent customer service to all stakeholders of The College, in particular our
- Ensure that all student enquiries are dealt with in a professional and prompt
- Signpost students to support services available to them both within The College and in the wider University setting.
- Support the new intakes of students across a number of programmes and subject areas across The College.
- Support students who require additional help during their time studying with The College (academic or pastoral support, regular support meetings, signposting to support services available across the University.
- Support the student engagement activities within The College, including Student Reps and Buddies, Unitu activity, Student Forums and other events throughout the semester.
Job Reference: SD02523