Administration Assistant – Finance (Maternity Leave)
SHDH Finance has a full time position available in the front office for an energetic and reliable
Admin Assistant. The role is to learn specialist functions within Finance with a primary focus on
Reception. This interesting role requires high attention to detail and the ability to deal with
multiple priorities.
This role will be a full time position commencing as soon as possible.
Key selection Criteria
Advance Computer skills
Excellent verbal and written communication skills
Ability to prioritise multiple priorities
Ability to work autonomously and in a team environment, under pressure and to tight
deadlines.
Want more Information?
For more information on the role please contact Jacki Bird at [email protected]
To Apply:
Applications should include a letter addressing the Key Selection Criteria and your current
Resume and send to [email protected].
Closing date: 13th September 2021
Aboriginal and Torres Strait Islander people are encouraged to apply
POSITION DESCRIPTION
Corporate Services
Inclusive Compassionate Progressive Accountable
Position: Reception/Admin Support Officer
Classification: HS1
Department: Finance Department
Reports to: Finance Supervisor
Position Summary: This position is situated within the Finance Department of the Health Service
and is responsible for the management of the main switchboard for the
Health Service, general enquiries by patients and visitors.
Responsibilities: Grade 1 Work Level Standard
Grade 1 level positions require knowledge associated with at least 12
month’s experience or technical training. They require performance of
related tasks within a defined area of activity which have clearly defined
objectives. They require the ability to obtain cooperation to comply with
technical and administrative arrangements, or to provide information and
advice to members of the public consistent with organisational guidelines.
There are established procedures for performing tasks. Positions are well
defined, with standardised procedures, although the tasks performed may
require the use of a number of accepted methods or systems. The most
suitable course of action is selected from a limited range and effective
choice is guided by precedent or rule and can be learned.
The positions’ progress is closely monitored against standards, targets or
budgets, though there is limited flexibility in the means of achieving these.
The positions report frequently on work progress and/or receive
instructions which determine the work program and the standards to be
achieved. The positions are required to analyse situations or information,
clearly and accurately communicate information, or make
recommendations to peers or immediate supervisors.
Indicative Processes
Maintains the Telephone communications for the Health Service, manage
both internal and external calls.
Answer patient and visitor enquiries at Front Reception, where necessary
refer to relevant Department for response.
Uploading direct deposits from previous business day, receipting and
balancing.
Assisting Accounts Receivable. i.e. post out initial invoices, reminder
accounts at 30 days and final notice at 60 days.
Receipting into the Health Services various accounting programs, which
include District Nursing, iPatient Manager, and Oracle Systems.
Preparation of the Daily On-Call Sheets as per protocol.
Reconciliation of Equipment Deposits
Prepare daily bank deposit for Finance Department and Ladies Auxiliary,
including end of day balancing for Finance Department.
Collection & return of Equipment Deposits, including journals for deposit
refunds.
Assist in the dispatch of all outgoing mail and sorting of all internal mail
Recording of all cheques and direct deposits received in the mail for
receipting
Open Reception at 8:30am, switch phone back from A & E Department.
Close Reception at 5pm and switch phone to the Acute Ward
Process DVA Payments for District Nursing
Assist with other General Office duties
Liaise with other staff with IPM invoicing and receipting issues
Making sure Staff cafeteria float is taken down to cafeteria till before
12pm and collected after 2pm, counted and receipted
Collecting Radiology’s end of day banking, balancing, receipting into
Oracle and preparing bank deposit.
Assisting other staff in the Finance Department when necessary
Key Selection Criteria Intermediate to Advanced computer skills
Exceptional verbal and written communication
Time Management skills
Immunisation
Evidence of immunisation records/history as part of the Health Services
Act 1988, 2020 Amendment (Mandatory Vaccination of Healthcare
Workers)
Salary/Award: Health and Allied Services, Managers and Administration Officers Agreement
Continuous Quality Each staff member is expected to demonstrate a commitment to best
Improvement: practice.
All staff shall take responsibility for their own practice and share
responsibility for creating and maintaining a system that provides safe,
high quality health care.
All staff will participate in quality improvement activities aimed at
improving patient outcomes and maintaining accreditation standards.
It is the responsibility of every staff member to be familiar with Health
Service-wide and specific Department Policies & Protocols.
Person Centered Care: The Health Service supports in its values the philosophy of Person Centered
Care to ensure all people, including health service providers, clients, their
carers and family members are respectfully cared for and encouraged to
participate in the provision of quality health care.
Recognise diversity is part of every person & as such providers of health
care must be actively involved in developing models of care that are person
centered.
Our Purpose: Connected Care / Best Experience
SHDH commits to meet the growing health care needs of our community
through our new vision to provide better-connected care and to achieve the
best care experience.
Privacy and Confidentiality: SHDH are committed to protecting patient and staff privacy and
confidentiality, as it is an important aspect of our commitment to providing
high quality services. In accordance to both the Health Records Act and the
Information Privacy Act, information should only be used and disclosed for
the primary purpose of its collection.
Each employee has a responsibility to adhere to SHDH’s Privacy and
Confidentiality Policy, as it is a condition of employment. Any breach of the
rules of privacy and/or confidentiality relating to health service business,
patients or medical records will result in disciplinary action.
Mandatory Training: All employees must be aware of and complete designated mandatory training
within the required time frame.
Safety: RESPONSIBILITIES: It is the responsibility of every staff member to:
Take reasonable care for your safety and the safety of others while at
work.
Report accidents, incidents and potential hazards as soon as reasonably
practicable to your supervisor and record on VHIMS reporting system.
Advise your supervisor if you have an injury or illness that may affect your
ability to perform the inherent requirements of your position.
Be familiar with emergency and evacuation procedures as detailed in the
Emergency Procedures Manual.
Complete all Mandatory training requirements as identified and directed.
Comply with the Occupational Health and Safety Act and all SHDH O.H.
& S. online Policies and Procedures.
Asset Management: Staff with asset management responsibilities are required to adhere to the
Asset Management Policy and Protocols.
Review: Completion of My Work Plan on a yearly basis.
Previous Revision dates: August 2021
Current: September 2021
Cherie Bailey – CFO
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