Suzy Shier Hiring for Sales Associate at Fredericton, NB Full Time

Position Description
The Sales Associate is responsible to ensure a positive and memorable shopping experience for our customer, by being welcoming, friendly and knowledgeable and keeping the store neat, clean and organized (NCO).

Duties and Responsibilities
Duties and responsibilities include, but are not limited to, the following:
Training, Coaching and Development:
 Partner with Management to ensure all of the applicable training for the position is completed
 Actively participate in their own training by putting into practice what has been learned
 Adhere to all Company policies (e.g. HR, Administration, Loss Prevention)
 Adhere to corporate health and safety policy requirements that contribute to a safe work place
 Any other related duties as assigned
Customer Service Excellence:
 Ensure exceptional customer service, with the support of current customer service tools
 Ensure heads up behaviour at all times
 Greet all customers who enter the store
 Inform customers of current promotions/customer loyalty program (applicable banners)
 Ensure CASL compliance (applicable banners)
 Maintain a knowledge of merchandise benefits and features (e.g. fashion colours, trends, designs and washing instructions)
 Support customers in the Fitting Room area, by being available to assist with sizes and inform customers of the merchandise’s benefits and features
 Encourage additional sales by offering “add-ons” to a customer’s purchase
 Respond positively to customer inquiries and concerns. Know when to escalate the concern to Management
 Ensure the store is NCO at all times, including the backroom and washrooms
 Project professionalism and Company image by adhering to Company dress code policies
Time Management:
 Effectively utilize time management skills to meet Company objectives, within set timelines
Sales:
 Assist in ensuring store meets sales objectives
 Support completion of markdowns
Visual Merchandising:
 Ensure visual merchandising and marketing directions are implemented as per Management direction, within required timeframes
 Participate in the execution of visual launches
 Support the ongoing maintenance of visual merchandising standards
Loss Prevention:
 Adhere to Loss Prevention policies and practices in order to achieve shrink target
 Notify the Store Manager and/or the District Loss Prevention Manager of any loss prevention related concerns

Part-time hours: 10-15 per week

Job Type: Part-time

Additional pay:

• Bonus pay

Benefits:

• Flexible schedule

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Experience:

• sales: 1 year (preferred)
• customer service: 1 year (preferred)

Work remotely:

• No