Surya Carpet Hiring for Mass Merchant Account Manager Hybrid Full Time

Account Manager Mass Merchant

ABOUT SURYA

Surya is a leading home décor company, gaining attention for its innovative designs and breadth of high-quality home accessories. Products include area rugs, pillows, throws, accent furniture and art sold through a broad spectrum of global retailers, distributors, and interior designers and decorators. Surya fosters an energetic work environment of creativity and collaboration, with each employee taking personal ownership in the company. Surya has been named for seven consecutive years to Inc. Magazine’s Inc. 500/5000 list of Americas fastest growing privately held companies.

POSITION OVERVIEW

As we continue to expand, we are looking for competitive, high-energy Account Managers to sell our home décor products to home centers, wholesale clubs and mass merchants. You will assist with business development within our mass merchant channel. As your experience level grows, you will assist with specific accounts and ultimately assume business management of select mass merchant customers. This position will involve travel to customer appointments, business reviews, vendor forums, line reviews and travel to the New York and High Point Markets twice per year (each). If you are ready to turn your sales talents into a long-term career, and you are motivated to learn how to support major retailers at every level, we want to talk to you!

Hybrid: Monday-Wednesday in office. Thursday-Friday option to work remote

RESPONSIBILITIES OF THE ACCOUNT MANAGER MASS MERCHANT:

• Promote growth of Surya business within home centers, wholesale clubs, and mass merchants
• Assist with the development of a mass merchant indoor and outdoor pillow program
• Serve as the customer’s point of contact, working closely with the customer to gain insights into business pains and opportunities
• The Account Manager stays in regular contact with buyers and various customer personnel, traveling as needed to maximize business opportunities
• Ensure customers have the necessary data and collateral to maximize their Surya sales
• Maintain customer and sales activity data
• Resolve customer issues and manage/escalate concerns as appropriate

REQUIREMENTS FOR THE SALES ACCOUNT MANAGER:

• Bachelor’s degree
• Outstanding customer service and interpersonal skills
• Sense of urgency to complete customer-requested tasks
• Excellent relationship-building, communication, and presentation skills
• Experience in delivering client-focused solutions based on customer needs
• Resilience and an ability to overcome objections
• The Account Manager ll must be passionate about home décor brands
• Proficient in MS Office suite; Skilled with Microsoft Excel
• Must be able to attend/work at designated key industry trade shows
• Ability to work from our Corporate HQ in White, GA