Superior Energy, LLC Hiring for Customer Service Representative at Vernon Rockville, CT Full Time

Founded in 1939 in Ellington, Connecticut, Superior Energy is the highest reviewed & ranked propane supplier in the region.

Superior Energy employees live in the same communities they serve. They understand the customers needs and strive to meet and beat their expectations.

Our work environment includes:

• Casual work attire
• Relaxed atmosphere
• On-the-job training
• Lively atmosphere
• Company perks

Thank you for considering the position of Customer Service Representative with our company. We are looking for an individual who can provide excellent customer service and support to our clients. Please find the job description below.

Responsibilities:
– Responding to customer inquiries via phone, email, and chat
– Providing accurate information about our products and services
– Resolving customer complaints in a timely and professional manner
– Maintaining customer records and updating account information
– Collaborating with other departments to ensure customer satisfaction

Requirements:
– Excellent communication skills, both written and verbal
– Strong problem-solving abilities
– Ability to multitask and prioritize tasks effectively
– Attention to detail and accuracy
– Ability to work independently as well as part of a team
– Proficiency in Microsoft Office Suite and other relevant software programs
– High school diploma or equivalent required; some college coursework preferred

We offer competitive pay, health benefits, and paid time off. If you are interested in this position, please submit your resume and cover letter for consideration.

Job Type: Full-time

Pay: $50,000.00 – $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• On-the-job training
• Paid time off

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Vernon Rockville, CT 06066: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person