Summary/Objective
The Data Entry Operator will perform a variety of clerical, recordkeeping, and customer service tasks to assist with the smooth operation of the Company. Much of this data is accounting-based, experience in this field is preferred.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Prepares, posts, verifies, and records customer request for quotes through the customer management database.
2. Creates invoices according to company practices; submits invoices to customers.
3. Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
4. Verifies and logs the receipt of data and obtains any data that is missing.
5. Uses data entry equipment to record assigned data.
6. Resolves minor processing problems; seeks assistance from supervisor or other appropriate staff for issues beyond immediate expertise.
7. Maintains confidentiality of sensitive information.
8. Performs other related duties as assigned.
Competencies
· Excellent and precise data entry and typing skills.
· Excellent verbal and written communication skills.
· Proficient in Microsoft Office Suite or related software.
· Good organizational skills and attention to detail.
· Ability to keep information confidential.
· Ability to work independently.
Supervisory Responsibility
This position requires no supervisory responsibility.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, e-filing systems and multiple call line dashboards.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some non-sedentary work is required. This position requires the ability to occasionally lift products and supplies weighing up to 50 pounds.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours can change at the discretion of the direct supervisor; though typical hours of work are Monday through Friday, 8 a.m. to 5 p.m.
Travel
Little to no travel is expected for this position.
Required Education and Experience
1. High School Degree Required.
2. Customer Service Experience.
3. Data Entry or Bookkeeping Experience.
Additional Eligibility Qualifications
1. Ability to read and interpret general business periodicals and professional journals
2. Ability to solve practical industry related problems.
3. Accounting/Bookkeeping is a BIG plus
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $13.00 per hour
Benefits:
Schedule:
COVID-19 considerations:
Mask mandates have temporarily been reinstated at our local branch office.
Ability to commute/relocate:
Experience:
Work Location:
Work Remotely:
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