Sunbury Transport Limited Hiring for Customer Service Representative at Saint John, NB Full Time

Sunbury Transport Limited is a leading carriers utilizing the most advanced technology to deliver world-class transportation services throughout North America. We offer a wide range of creative transportation solutions, specializing in flatbed, van, container and wood fiber products.Sunbury is currently seeking a highly motivated individual to fill the role of Customer Service Representative located in Saint John, New Brunswick. The successful candidate will be a key contributor to fulfilling our customers’ requirements in order to maintain satisfactory levels of service; this position will provide integral support to our Fleet Management team.

Responsibilities:
Creating a positive customer service experience by understanding and meeting customers’ service needs quickly, professionally and accurately;

Regularly measuring business results against targets;

Capturing supplemental billing and incident reporting;

Implementing strategies developed by Supervisor;

Ensuring Customers’ and Fleet Coordinators’ needs are met and troubleshooting sales and operational issues.

Knowledge and Skills:
Spoken and written proficiency in English required; Bilingual working fluency in French considered an asset;

Post-secondary education with at least 2 years of work experience, or the equivalent in training and experience;

Excellent communication and interpersonal skills, with an orientation towards team work;

Must be capable of repetitive tasks with high attention to detail;

Proficient in the use of Microsoft Excel;

Experience using an ERP system; experience in TMW system considered an asset;

Experience in the Transportation industry considered an asset.

To Apply for this Career Opportunity:
Please apply online.

To learn more about our products and services, click here.

RST Industries Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.