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Human Resource / Human Resource
Summit Pacific Medical Center Hiring for HR GENERALIST at Elma, WA Full Time
Full Job Description
Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and a range of ancillary and specialty services. Summit Pacific’s vision is “Through Summit Care, we will build the healthiest community in the Nation.” To learn more about Summit Pacific, visit www.summitpacificmedicalcenter.org.
Job Summary
Assists in the development and administration of “best in class” human resources programs to attract, retain, and develop the highest caliber employees who are committed to Summit Pacific’s mission and values. Provides guidance and education to managers and employees regarding HR programs, policies and procedures. Contributes to and fosters a positive work environment that promotes Summit Pacific values.
Job Specific Duties and Responsibilities
- Performs day-to-day operations within the human resources department to ensure actions are carried out in an accurate and timely manner. Maintains all documents, records and files in good order. Develops effective and efficient procedures and maintains data and statistics as needed to support or enhance operations.
- Administers compensation programs, which includes providing guidance and education on policies and procedures, performing job analysis, developing and maintaining job descriptions, conducting market and internal equity reviews, developing recommendations and implementing wage adjustments. Investigates and responds to unemployment claims and employment verifications.
- Administers benefits programs, which includes providing guidance and education on programs and procedures, facilitating resolution of problems, processing enrollments, changes, and terminations, and reconciling monthly enrollments. Assists with annual benefits review and open enrollment; conducts research and provides recommendations for program enhancements or changes.
- Assists with problem resolution, conflict management, performance management, disciplinary issues, grievance procedures, fact-finding and investigations. Provides advice to managers and employees in addressing grievances and disciplinary situations.
- Performs talent acquisition activities including sourcing, recruitment and onboarding. Assists in interviewing candidates and orienting new employees.
- Participates planning and authoring training and development content, facilitates training programs, and maintains learning management system (LMS) content and records.
- Maintains accurate and complete paper and electronic records. Conducts audits of employee records. Monitors key human resources indicators such as employee retention, turnover, workers compensation costs, sick time, overtime, charges and law suits, unemployment costs, and employee morale. Provides regular s to leadership; recommends strategies to address areas of concern.
- Facilitates continuous process improvement. Participates in the development, implementation and ongoing assessment of human resources programs, policies, and procedures. Researches trends and best practices and develops recommendations. Monitors programs and policies; identifies opportunities for improvement and initiates appropriate enhancements and/or corrections. Contributes to quality improvement programs and initiatives in accordance with hospital policies, community standards, and compliance with all laws, regulations and requirements of appropriate licensing and accrediting bodies.
- Builds and maintains effective working relationships. Advises and consults with managers and other hospital personnel. Serves as a liaison across disciplines. Participates as an active member of various committees; leads work groups, projects and committees as assigned.
- Maintains professional skills and awareness of regulatory changes, compliance issues, innovations and developments, through research and training/continuing education opportunities. Ensures compliance with all regulatory requirements and federal, state and local laws. Stays abreast of trends and best practices.
- Performs special projects and other related duties as assigned.
- Essential Job Function
Staff Member Responsibilities
- Adapts to changes in the work environment: Asks clarifying questions and/or provides constructive input in a helpful and respectful manner. SENIOR: Demonstrates flexibility.
- Builds and maintains working relationships: Maintains effective working relationships with supervisor and direct co-workers. SENIOR: Builds and maintains relationships across the organization.
- Creates positive experiences for patients, customers and, co-workers: Consistently provides a level of service that meets SPMC standards. SENIOR: Anticipates others’ needs and responds proactively; goes above-and-beyond to provide exceptional service.
- Demonstrates ongoing learning & development: Participates in ongoing skills training and competency development. SENIOR: Assists in training others.
- Exhibits effective work skills: Successfully performs job duties in accordance with SPMC expectations for quality/accuracy, quantity, and timeliness. Re-priorities and/or shifts focus as needed to deliver expected results.
SENIOR: Demonstrates initiative; successfully performs advanced job duties. Monitors workload and effectively prioritizes tasks to achieve desired results.
- Facilitates Teamwork: Actively engages in team activities. Welcomes and supports new team members; promotes a positive work environment. SENIOR: Meets team deadlines and responsibilities. Helps orient and acclimate new team members.
- Fosters an environment of trust: Treats others with courtesy and respect. Does not engage in gossip or triangulation. SENIOR: Is respectful and courteous in difficult situations. Redirects those who engage in behavior that undermines trust.
- Supports SP mission, vision, and values: Develops awareness of departmental contribution to mission, vision and strategy. Participates in department strategies and tactics. SENIOR: Provides thoughtful and constructive input for strategic planning. Takes initiative to execute tactics.
Organizational Responsibilities
In addition to the duties and responsibilities listed above, all employees are expected to adhere to Summit Pacific behavior and patient experience standards, comply with policies, procedures, and regulatory guidelines; and act in an ethical, professional, respectful, and collaborative manner.
Required Education and Experience
- Associate degree or equivalent combination of education and experience. Bachelor’s Degree in Human Resources or related field is preferred.
- Three (3) years of progressively responsible human resources experience. Healthcare experience preferred.
Required Licenses, Certifications and/or Registrations
- PHR/SPHR or equivalent certification preferred.
Required Knowledge, Skills, Abilities
- Knowledge and understanding of human resources theory and practices. Ability to apply concepts to actual situations in a practical manner and to guide managers and staff accordingly.
- Knowledge of labor and employment laws and regulations.
- Ability to cultivate effective partnerships and work in collaboration with managers and staff. Strong facilitation and coaching skills.
- Proficient in the use of current technology; including Microsoft Office products. Ability to learn and effectively use a variety of computer systems and basic office equipment.
- Ability to develop effective processes and protocols and to maintain accurate documentation and records.
- Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience.
- Ability to maintain composure and professionalism in sensitive or stressful situations; ability to maintain strict confidentiality.
- Ability to work independently performing a wide variety of assignments that require the use of independent judgment, problem-solving, organization, and prioritization skills.
The pay range for this position is $29.90 – $41.73 per hour, depending on experience.
Benefits offered:
- Competitive Compensation
- Medical
- Prescription coverage
- Dental
- Orthodontia
- Vision
- FSA: healthcare and daycare
- Life & AD&D insurance
- Short-Term & Long-Term Disability
- Generous Employer 403b Retirement Match
- Additional 457 retirement account for additional funds
- EAP – Employee Assistance Program
- Tuition reimbursement
- Smoking Cessation Assistance
- Beautiful onsite gym use for employee
- Walking trails
Location: Summit Pacific Medical Center · SPM HUMAN RESOURCES
Schedule: Full Time, Monday – Friday 8:00 – 4:30