Suffolk University Hiring for Assistant Director Annual Giving-Student Philanthropy at Massachusetts, United States Full Time

Position Summary

Suffolk University is one of the area’s leading universities and
the only one situated in the center of Boston. Founded in 1906, the
University is comprised of three esteemed schools—the College of
Arts and Sciences, Suffolk University Law School, and the Sawyer
Business School. Suffolk’s 86,000 alumni are professionally
successful and civically engaged, and they reside in Massachusetts,
across the United States, and in over 150 countries. Suffolk is
beginning an exciting new era and building a comprehensive
Advancement program to support the University and its plans for the
future under the direction of the Senior Vice President,
Advancement.

The Office of Advancement has achieved significant fundraising
success in the past five years and has surpassed several
fundraising records and alumni engagement goals. Suffolk
University’s Advancement Engagement programs are critical to
advancing the University’s mission. Our Alumni Relations programs
serve to engage and inform our current and future alumni, involve
them as volunteers in meaningful ways, strengthen their pride in
and attachment to Suffolk while building a culture of philanthropy.
The Annual Giving program develops and implements comprehensive
fundraising strategies for the engagement, acquisition,
stewardship, retention and upgrading of donations from alumni,
family, friends, corporations and foundations. In addition to
generating flexible revenue they identify major and planned giving
prospects, help maintain address and data integrity and convey
important institutional messages.

Under the direction of the Director of Annual Giving, the Assistant
Director effectively manages a staff of student employees charged
with contacting and soliciting alumni, donors, parents and friends
of the University though the Student Philanthropy Center, with the
goal of increasing financial support for Suffolk and informing
constituents of current Suffolk news and events. The successful
candidate serves as an inspirational leader, leading by example and
motivating and coaching students to be engaging and dynamic
representatives of Suffolk University to all of its
stakeholders.

AREAS OF RESPONSIBILITY

Fundraising

Lead the student outreach/calling
fundraising program with donors and prospects including selected
Summa level prospects and donors.
Work with the Director of Annual
Giving to set fundraising goals and develop engaging
campaigns.
Coach and mentor student employees
by example.
Conduct outreach via phone, text
and email to acquire new donors and renew lapsed donors.

Caller Recruitment, Management,
and Coaching

Lead the recruiting process and
build a team of strong student philanthropy center employees.
Create and maintain a highly
effective student fundraising and engagement training program.
Write effective solicitation
scripts and keep them updated.
Actively identify, train, and
manage student employee leaders and supervise student philanthropy
center employees.
Develop appropriate incentives and
motivational programs for student employees.
Be present at calling/outreach
shifts and actively monitor calls and triage when needed.
Follow up with constituents as
needed.
Assist the Director in the
development and management of the budget for the Student
Philanthropy Center.
Proactively research emerging
trends and best practices in order to formulate and updated best
practice policies and procedures for student outreach/calling
program.

List Management and Data
tracking

Work with Director of Annual
Giving and Advancement Services staff to coordinate and manage the
transfer of data to and from the Blackbaud systems and ensure the
accuracy of those files.
Track data trends and assess
results to modify strategy as needed.
Work closely with Advancement
staff to identify segments and calling pools.
Work with Advancement staff to
manage the timely mailing of pledge confirmation letters and pledge
reminders on a 30, 60, and 90 day reminder schedule.
Review calling reports daily to
assess calling efforts and work with the Director to maximize
calling structure.

Program Development

Work in partnership with the
Director of Annual Giving to develop a comprehensive strategic plan
for the Student Philanthropy Center that aligns with the strategic
goals of the University and fosters a culture of philanthropy
within the student and alumni community.
Create and develop an outreach
plan for alumni events, follow up, and asks, when needed.
Build a robust training program
for student employees and develop possible tracks which students
can follow for career development within Advancement.
Use current and emerging
technologies to supplement outreach efforts, including but not
limited to Thankview and MobileCause.
Develop additional student
employee responsibilities in addition to fundraising, (alumni event
outreach and follow up, data update calls, class gift
representatives, Advancement stewards, etc.).
Assist the Director and
Advancement staff with other programs and projects as needed.
Communicate program information
within the division and with college constituencies.
Work closely with Alumni Relations
to identify, recruit, train, and supervise volunteers for special
campaigns and events outreach.
Provide support for division-wide
projects.
Lead and assist with Advancement
events as needed.

QUALIFICATIONS:

Bachelor’s degree and 3-5 years of
experience in Annual Giving or related field preferred.
Experience supervising students
and setting fundraising goals.
Excellent customer service
skills.
Strong interest in the field of
alumni relations and annual giving.
Demonstrated experience working
with diverse populations and a strong commitment to help developing
and implementing the University’s Diversity, Equity and Inclusion
policies and goals.
Sense of urgency and enthusiastic
commitment to Suffolk University’s Advancement priorities.
Excellent written and oral
communication skills.
Superior organizational
skills.
Knowledge of Blackbaud’s
GuidedFundraising preferred.
Familiarity in Blackbaud’s Raiser
Edge preferred.
Proficiency in Microsoft Office
with strong skills in Excel.
Highly professional and ethical
standards for handling confidential information.
Must be available to work during
evening hours when outreach/calling shifts are in session.
Availability occasional weekend
work is required.

PI194450475