Strategic Remote Access Project Manager Full Time NEW

• 6 Months Contract
• London (hybrid working environment)
• 650 – 800PD – Inside IR35

Overview
A global retailer is seeking an experienced and delivery-focused Strategic Remote Access Project Manager to lead the implementation and optimisation of secure remote access technologies across a complex enterprise environment. This role will play a critical part within a wider Identity Transformation programme, delivering scalable and secure remote connectivity solutions across corporate, retail, and operational technology environments. This is an exciting opportunity for a highly capable Project Manager who thrives in fast-paced, complex environments and can introduce structure, governance, and repeatable delivery models while working across multiple technology and business teams.

Role & Responsibilities

• Lead the end-to-end delivery of remote access programmes, including Azure Virtual Desktop (AVD), Zscaler integrations, and secure connectivity initiatives.
• Define project scope, delivery plans, milestones, and governance frameworks aligned to enterprise architecture and security standards.
• Coordinate cross-functional engineering, security, OT, infrastructure, and network teams to ensure seamless integration and delivery.
• Oversee remote access readiness across retail and FMCG environments, including store networks, distribution centres, and operational technology platforms.
• Manage stakeholders across technology, operations, leadership teams, and third-party suppliers, ensuring clear communication and timely decision-making.
• Ensure solutions meet performance, compliance, identity, and security requirements, including device posture and network segmentation controls.
• Maintain key project documentation including RAID logs, governance artefacts, delivery plans, and architecture alignment documentation.
• Identify, manage, and mitigate risks, dependencies, and delivery challenges across multiple workstreams.
• Support change management and user adoption activities across operational and corporate environments.
• Collaborate with service management teams to ensure operational readiness, support models, and successful handover into BAU operations.
• Drive continuous improvement across remote access tooling, governance, and user experience.

Skills & Experience
Essential

• Proven experience delivering complex infrastructure, identity, or remote access programmes within large enterprise environments.
• Strong expertise in Azure Virtual Desktop (AVD), including deployment, architecture, scalability, and operational management.
• Experience with Zscaler technologies, including ZIA and ZPA.
• Strong understanding of Operational Technology (OT) environments and associated connectivity and security challenges.
• Experience working with IoT ecosystems and secure device connectivity models.
• Previous experience within FMCG or retail environments, ideally supporting large-scale store operations.
• Excellent stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences.
• Strong governance and programme delivery experience across multiple concurrent workstreams.
• Knowledge of identity, access management, and cloud security principles.
• Prince2, PMP, or equivalent project management certification.

Desirable

• Experience working within multi-domain Active Directory or hybrid identity environments.
• Familiarity with Entra ID, Conditional Access, and device compliance frameworks.
• Knowledge of Zero Trust architecture and network segmentation principles.
• Exposure to store technology platforms, POS systems, handheld devices, or IoT sensors.
• Understanding of governance, compliance, and audit requirements within retail or regulated industries.
• Experience with automation, scripting, or API-driven configuration for remote access platforms.
• Previous experience managing third-party managed service providers within large-scale transformation programmes.