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About The Position
At Joseph’s Classic Market, our Store Administrative Support Specialists play a vital role in supporting daily operations, coordinating communication, and ensuring the store stays aligned with company standards. This role is perfect for someone who thrives on organization, enjoys supporting multiple departments, and takes pride in being a reliable resource for the entire team. We believe in developing our team from within. As a Store Administrative Support Specialist, you’ll gain hands-on experience supporting store operations, administrative processes, and HR coordination, while developing organizational, communication, and problem-solving skills that can open the door to future opportunities within store leadership, operations, or corporate support roles. Many of our leaders started in entry-level positions, and we’re committed to helping motivated team members grow their careers with us.
Requirements
- 3+ years of experience in retail administrative support, retail office support, HR support, or office management
- Strong computer skills (ADP, POS systems, scheduling software, Excel, Outlook, or similar programs)
- Excellent communication skills — clear, professional, timely
- Highly organized with strong attention to detail and follow-through
- Ability to multitask, prioritize, and meet deadlines
- Comfortable working with multiple departments and managers
Nice To Haves
- Experience in grocery, specialty market, food retail, or hospitality
- Familiarity with pricing systems, ordering software, and/or vendor communication
- Understanding of store operations or multi-department workflows
Responsibilities
- Manage day-to-day store office operations, including email, documentation, communication flow, and administrative tasks.
- Serve as the central liaison between the store, corporate departments, vendors, and service providers.
- Support HR processes such as onboarding, I-9 verification, disciplinary forms, performance evaluations, and confidential personnel documentation.
- Oversee weekly scheduling process, ADP timekeeping, PTO, and labor-related deadlines while partnering with department managers to resolve issues.
- Review and maintain key reports and communicate updates, expectations, and deadlines to store leadership and department teams.
- Serve as the point of contact between the store and Purchasing team, assisting with ordering issues, delivery tracking, vendor communication, and discrepancy follow-up.
- Coordinate repair and maintenance requests and track service tickets.
- Ensure pricing signage, TPRs, and item updates are executed accurately and in partnership with the Pricing team.
- Support the Store Manager with operational projects, audits, seasonal programs, and corporate initiatives.
- Maintain strong organizational systems and ensure company standards are consistently upheld.
- Perform additional office operations tasks as assigned.
Benefits
- Positive Work Environment
- Competitive Pay
- Health, Dental and Vision Insurance
- 401(k) Plan
- Paid Time Off & Personal Days
- 20% Employee Discount