LABM ASSISTANT DIRECTOR
Department of State, Tennessee State Library and Archives
Nashville, TN
Closing Date: 02/09/2022
Who we are and what we do:
Mission: The mission of the Office of the Secretary of State is to exceed the expectations of our customers, the taxpayers, by operating at the highest levels of accuracy, cost-effectiveness, and accountability in a customer-centered environment.
How you make a difference in this role:
Duties/Responsibilities:
Provide direct supervision for reader advisory and outreach staff (currently 5 full-time positions); provide direct supervision for all LABM employees in director’ absence. Assist with all aspects of management of direct reports, including performance monitoring, coaching, and evaluations.
Supervise interactions with patrons and caretakers by phone, email, fax, and in person.
Assist in development of library programs, including those that support braille literacy using the Literacy Engagement Center.
Assist in planning and developing library outreach.
Assist in administration of BARD (Braille and Audio Reading Download) program.
Coordinate tasks with one or more volunteers in a manner that makes optimal use of everyone’s time.
Oversee patron database management tasks, including individual record cleanup, monthly usage file import, and annual record purge.
Perform item record cleanup through the catalog.
Assist in managing LABM’ integrated library system and serve as liaison with the system’ vendor.
Maintain statistics on all data points required for routine reporting and for ad hoc service assessments.
Assist the Tennessee Regional Library System with implementation of programs for individuals who have a print disability.
Perform other duties as required.
Key Responsibilities:
Knowledge and Abilities:
Ability to adapt and work effectively in a dynamic and increasingly automated environment.
Interpersonal skills to work within the structure of state government and represent TSLA and its programs.
Knowledge in program development, library administration, and computer technology with regard to service to individuals who have a print disability.
Commitment to providing excellent customer service.
Ability to perform high volume, repetitive tasks accurately and with close attention to detail.
Ability to plan and organize tasks in order to complete assigned duties in a timely manner, including the delegation of work.
Ability to be a positive influence within the section and building.
Excellent verbal and written communication skills.
Ability to organize and maintain paper and electronic records.
Ability to maintain confidentiality of patron files.
Physical Requirements:
Ability to lift a minimum of twenty (30) pounds and move loaded book trucks (about 180 books).
Ability to bend and lift materials onto stacks both in high and low positions.
Ability to work in a book stack environment with materials that contain dust and other allergens.
Ability to read and assimilate multi-digit numbers, including performing detailed data entry accurately and efficiently.
Ability to use job-related software effectively.
Ability to simultaneously use telephone and computer system for extended periods of time.
Ability to stand or sit for long periods of time.
Minimum Qualifications:
Education and Experience:
Experience equivalent to two years of professional library work with progressive supervisory tasks.
Master’ degree in Library Science or Information Science from an ALA accredited school.
Strong knowledge of changing technologies, particularly with regard to accessibility.
Knowledge and experience with cataloging using descriptive cataloging rules (AACR2), LC classification, and LC subject headings.
Advanced knowledge of acquisitions and standard processing of library materials.
Advanced knowledge of standard principles, practices, methods, and techniques of professional library work.
Health, safety, and collections security:
Oversee departmental safety practices and procedures, including Fire Warden duties.
Assist the organization in creating a safe and healthy working environment by working safely with the equipment provided.
Follow instructions given for health and safety purposes and immediately report any unsafe working practices or hazardous working conditions.
Take whatever measures are necessary to protect materials, property, and/or the collections from loss, mutilation, or theft.
Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws.
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