State of Maryland Hiring for HEALTHCARE COORDINATOR COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES II, HEALTH SERVICES at Maryland, United States Full Time

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LOCATION OF POSITION

Howard County Health Department

8930 Stanford Blvd.

Columbia, MD 21045

POSITION DUTIES

This position works with newly enrolled Medicaid clients to access and navigate the Medicaid system and identify providers. In addition, this position helps link Medicaid clients to necessary community resources. Follows up on non-compliant clients.

This position is eligible for hybrid telework.

55% This position initiates contact with newly enrolled Medicaid clients (via phone, email or home visits) and assists with accessing and navigating the Medicaid system and identifying other support services in the community. This includes: assisting with identifying managed care organizations, assisting with identifying community providers (primary care and specialty providers), and linking clients to support resources in the community including food, dental, prevention (smoking cessation, etc.) mental health/substance abuse services, and more. This also includes educating clients on the appeal rights process. Refers complex cases to ACC nurses.

25% Conducts follow up on Managed Care Organizations (MCO) referrals of non-compliant clients by phone, mail, email and/or home visits. This includes Local Health Services Request Form Referrals (DHMH 4582).

15% Attends regular staff meetings, outreach events, trainings and provides additional programmatic support to the program as identified by the ACC Nurses, Ombudsman and or Program Director. Decrease client health disparities by utilizing CAREAPP.

5% Employee may be designed as an emergency essential employee at the time of an emergency. Responds to call down drills or actual emergency events as soon as possible, regardless of when message is received.

Minimum Qualifications

Education : Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience : One year of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.

Notes

• Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health-related field of work on a year-for-year basis for the required experience and education.

Desired Or Preferred Qualifications

Desired Qualifications:

• Experience and knowledge using Microsoft Word, Excel, PowerPoint and Outlook.
• Experience determining eligibility for a State and/or Federal program (e.g. Medicaid, Food stamps).
• Experience with customer service in health setting.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).

Complete applications must be submitted by the closing date. Information submitted after this date will not be added.

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

Benefits

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment. No postmarks will be accepted.

If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or [email protected] .

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State’s diversity.