Starbucks Hiring for visitor services specialist, Vancouver Regional Office at Vancouver, BC Full Time

Job Posting

: Nov 2, 2022

Job Posting End Date

: Nov 16, 2022

Location

: CA-BC-Vancouver-Vancouver Regional Office

Schedule

: Part-time

Now Brewing – visitors services specialist, Vancouver Regional Office #tobepartner

This job contributes to Starbucks success by providing professional and friendly incoming call and front desk reception to the Toronto Regional Office, providing room scheduling support, and administrative support to the processes, operations, and partners of the Toronto office. Models and acts in accordance with Starbucks guiding principles. This position is part-time, in the mornings (9:00-3:00pm), Monday to Friday for a total of 30 hours per week.

Key Responsibilities

• Maintains regular and consistent attendance and punctuality.
• Participates in related administrative assignments as requested, such as surveying conference room usage, training new reception desk partners, resolving conference room conflicts , supports partners with preparing and sending couriers, and distributes incoming mail in a timely way
• Provides reception services to visitors at the Company’s front desk reception area. Greets visitors, issues temporary access badges, and controls access to secure company areas. Maintains logs of visitor arrivals and departures. Logs and tracks incoming and outgoing deliveries that pass through the reception desk. Maintains orderly appearance of the reception area.
• Receives and redirects as appropriate, any incoming calls including customer calls
• Maintains and support continuous improvement of office support processes, partners with office manager to ensure smooth operations of office environment and supports ordering, supply management and organization
• Proactively identifies opportunities to improve the partner experience in the office including but not limited to planning office events; always looking for ways to foster our culture and coffee legacy

Summary of Experience

• Customer service (2 years)
• Word processing (2 years)

Required Knowledge, Skills and Abilities

• Ability to understand and carry out oral and written instructions and request clarification when needed
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to handle multiple tasks
• Problem-solving skills
• Ability to work as part of a team but also comfortable working independently
• Effective customer service skills

Note – a partner is not eligible to work additional hours in store or on another team to make up a 40 hour week.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us via email at applicantaccommodation@starbucks.com.