Starbucks Hiring for hr advisor at London Full Time

Job Purpose and Mission

This role contributes to Starbucks’ success by ensuring a proactive Partner Resources support to other PRO partners and partners within the UK Support Centre (EMEA regional office). Provides advice and accurate administration of HR policies, processes, and legal requirements across the business.

Summary of Key Responsibilities

Control of the entire Partner Resources administration and processes including data entry and maintenance of the HRIS (currently SAP).

Preparation of partner letters, employment contracts and any other relevant correspondence.

Responsible for on-going improvement for HR processes and the maintenance and organisation of shared HR drives, templates, sites (SharePoint, Teams etc.).

Assist with updating and maintaining all HR policies and procedures and support with research to create innovative ways of working.

Responsible for setting up new partners including, planning and implementing immersion plans and creating partner files making the process as simple as possible for hiring managers.

Deliver, and input into the content of ‘Starbucks Experience’, our on-boarding introductory experience and conduct immersion meetings

Take responsibility for the leaver process ensuring all processes are followed and exit interviews are completed.

Acting as a note taker/advisor for grievance, disciplinary, appeal meetings, leader assimilations and any other relevant meetings.

On-going creation and maintenance of all job descriptions.

Key point of contact for Support Centre partners for HR & ER related activity, including Occupational Health and performance/contract/sickness issues.

Support for SAP/organisational structures to ensure continuity and compliance.

Support the HRBPS where necessary withy cyclical events such as annual pay review, performance and talent discussions.

Supports engagement programmes that reinforce Starbucks mission, values and guiding principles (i.e. Partner Survey, Partner Networks and other ad-hoc projects as required such as supporting with the wellbeing and I&D agendas).

Produce statistics, reports and collate data for PRO management.

Owns processes for maternity, paternity, probation and referencing.

Supports the work of the HRBPs and collaborates with the COEs (e.g. ensuring pay changes communicated to payroll, some recruitment administration).

Ad-hoc administration to include, preparing tribunal bundles, collating new starter packs, acting as first point of contact for callers, assistance with Insights Discovery administration

Knowledge, Skills and Experience

Solid experience in a fast paced HR environment

Ability to be pragmatic and provide appropriate solutions in basic HR situations

Demonstrated ability to work independently and as part of a team

CIPD qualification (part or fully qualified) desirable

Intermediate/advanced MS Office suite experience, including Word, Excel, PowerPoint

Strong organizational skills including proven ability to prioritise work effectively

Robust approach to work requiring attention to detail

Excellent verbal and written communication skills and attention to detail

Proven ability to use initiative

Knowledge of employment law would be an advantage

An understanding of the importance of confidentiality in the work environment

Experience of using a database system to track information

Able to act in a composed, customer focused and professional approach at all times

HR related experience within a retail environment

SAP knowledge preferred

Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.

Closing date: 08/03/2022