STAPLES Canada Hiring for Customer Service Representative Virtual Hiring Event at Mount Pearl, NL Full Time

• Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders.

• Takes opportunities for value-add sales and services to the customer.

• Assists in the resolution of customer complaints, returns and exchanges.

• Responds to and directs where necessary, customer inquiries related to copy and technology services.

• Provides coverage and assistance in all areas of the store where business needs require and as associate training supports.

• Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register.

Experience:

Three months to one year of previously related experience is preferred, but not required.

Education:

Working towards or successful completion of high school is preferred.

If you have a good sense of priorities and have a strong ability to communicate well with customers, we’d love to meet with you!

Technical requirements

Technical Requirements

Kindly log in from a desktop or laptop and not a phone. Please have your webcam/video on for the event.

What to prepare

• Updated resume

Preferred dress code

Business casual (dress pants/skirt, button down/blouse, optional tie)

About STAPLES Canada

So what’s it like to work at Staples?

Exciting. Fun. Collaborative. Encouraging. Diverse.

We are the Working and Learning Company. We inspire people to work smarter, learn more and grow every day. We are here to be a trusted ally, a resource and a sounding board, motivated to support our customers with expert knowledge, unique products and innovative services from Solutionshop, made for the changing needs of today’s entrepreneurs, teachers, parents and students. We also provide tailored solutions to mid and large size companies offering a complete assortment of products and services through Staples Professional.

What Sets As Apart:

Rewards & Recognition

• Performance Bonuses
• Reward Points Program
• Associate Recognition Events

Benefits & Perks

• Associate Discount
• Third Party Vendor Discounts
• Network Bonus Referral Program
• RRSP/DPSP Company Match
• Tax free savings account

Learning & Development

• Learning & Development Programs
• Leadership Programs
• Continuing Education Encouragement Program

Health & Wellness

• Health and Dental
• Employee and Family Assistance Program
• Associate Share Fund

What is a virtual hiring event?

Virtual hiring events are a great way for employers and job seekers to connect, even if they aren’t in the same physical location. Hiring is a human process, and they would like to talk with you online (either through chat, on the phone or through video) to see if you’re a fit!