The RoleÂ
HR (People) Consultants partner directly with HRBPs in support of employees and managers, resolving matters that require additional attention and time. The People Consultants work across the People organization collaborating with Splunk’s People Operations Team (SPOT) colleagues, partner teams and COEs to address complex issues and challenges. Â
This role is based in the UK primarily to support managers and employees based in the UK and Ireland as part of the broader EMEA team.
Areas of Responsibility
Client Support:Â
Go-to person regarding more complex HR policies and procedures and their implementation, building manager capability through coaching and guidance, addressing issues and/or concerns.
Provide personalized guidance, support, and solutions on a breadth of People related activities requiring expertise and depth knowledge.
Triage inquiries, solve problems and get to the root cause of any issue. Â
Engages and collaborates with People Business Partners on business client needs.
Partner with People Services, Total Rewards, and other COE partners to ensure operational discipline with respect to HR related and business processes.
Project manage initiatives to drive extraordinary individual and team performance.
Analyze people data and trends to provide relevant insight to business leaders, in partnership with HR colleagues from Diversity and Inclusion, Talent Acquisition, People Systems and Analytics, Employee Relations, Total Rewards, Legal, Learning and Development and our global HR teams.
Coach and advise on a variety of components impacting employee experience, employee relations concerns, performance management, rewards and recognition, leaves of absence, local labor laws, global mobility, compensation and benefits.
Able to use different communication approaches, has excellent verbal and written communication skills, with communication savvy.
Process Improvements:Â
Identify opportunities to improve HR policies and processes for employees and managers. Identify gaps and propose solutions whilst promoting operational effectiveness. Surface trends/themes across People Consulting team, HRBPs and COEs to enable a better employee and manager experience. Partners with the People Solutions team to manage continuous improvement in People related activities
Experience:Â
5+ years of HR Generalist/Advisor experience.
Experience in HR, people programs, or other large-scale people related roles.
Client-service orientated, with a focus on delivering exceptional client service.
Experience with cross-functional collaboration and influence.
Experienced in solving issues decisively and exercising good judgment
Effective interpersonal, teamwork and organizational skills.
Experience coaching and mentoring others.
Effective verbal and written communication skills, with the ability to build relationships with managers, employees, within the People team, and a variety of stakeholders to drive resolution of issues.
Able to use analytical and problem-solving skills with ability to organize and analyze data
Proficient in Google Suite, MS Office, Workday and ServiceNow
Bachelor’s degree or equivalent practical experience.
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.Â
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