spinTwo Hiring for Patient Coordinator at Baltimore, MD Full Time

Our client is seeking a Patient Coordinator to join their vibrant team at the National Institutes of Health (NIH) supporting the National Institute on Drug Abuse (NIDA) located in Baltimore, MD.

Benefits:

• 100% Medical, Dental & Vision Coverage for Employees
• Paid Time Off and Paid Holidays
• 401K match up to 5%
• Educational Benefits for Career Growth
• Employee Referral Bonus
• Flexible Spending Accounts:
• Healthcare (FSA)
• Parking Reimbursement Account (PRK)
• Dependent Care Assistant Program (DCAP)
• Transportation Reimbursement Account (TRN)

Responsibilities

• Enroll suitable participants in CPN research – Daily
• Meet with lab members to present updates – Daily
• Safe ethical conduct of human subjects research – Daily
• Accurate data collection and record keeping for CPN research – Daily

Work Details:

• Work with staff to coordinate new research patient screening appointments, procedures and imaging studies between protocol investigators and the outpatient clinic scheduling personnel. 1
• Explain the purpose of the study to potential participants; assess eligibility to participate; enroll eligible study participants and explain the research procedures; respond to routine questions on study procedures and seek additional information when needed. 2
• Collect, verify, record and maintain data on clinical activity and/or research. 3
• Coordinates the recruitment, scheduling, travel and admission of research study participants.
• Act as primary point of contact for patients enrolled in the study.
• Distributes recruitment materials.
• Participate in community outreach activities in recruitment areas to encourage participation in study.
• Acts as a liaison between participants, participant’s relatives and staff members and communicates participant’s questions, complaints, problems and concerns to appropriate staff members.
• Respond to patient emails and phone calls; prioritize patient related issues into urgent, emergent and routine; triage the issues to the appropriate personnel in the team as necessary.
• Explains policies and procedures to participants and refers them to appropriate staff.
• Collates, enters and maintains data collected on participants.

1, 2, 3, 4, 5 represents priority rankings, where 1 is highest priority and 5 is lowest priority of those ranked

Minimum Education

Associate’s degree

Additional Qualifications:

Certifications & Licenses

• Good Clinical Practice (CITI)

Field of Study

• Interdisciplinary Social Sciences

Software

• SharePoint

Disclaimer:The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

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