By-Lo Oil and related companies (including SpeedyQ Markets) is a middle-market,
fast-growing, independent wholesale and retail distributor of fuel and
petroleum products and a leading convenience store operator. Our unbranded wholesale business serves the mid-west and is expanding into the south, while the retail operation serves customers in Michigan. The company also operates a limited number of food service franchises and an expanding car wash line of business. Throughout its history,
By-Lo has been family owned with a rich culture of passionate owners.
Summary
The Billing and Data Entry Specialist is primarily responsible for data entry of vendor
invoices, payments, customer invoices, and BOLs. These functions are closely
related in wholesale fuel because the purchase and sale of fuel products are
recorded in the same transaction. Working alongside the sales and marketing team, this person will develop customer support methods to build better loyalties with our partners.
Duties and Responsibilities
Daily Pricing Support (All Products and Terminals)
o Managing automated billing system, ensuring accuracy.
o BOL locating/troubleshooting BOL loading issues with carriers.
o Price reconciliations with profit tracking and identifying billing errors.
o Managing profit accuracy and tracking sales data as needed.
Customer Service (Billing / BOL Support / Carrier Issues)
o Carrier set-up and information documentation
o Answering billing questions and fixing errors
Carrier and Loading Number Management
o Develop a database of carrier information, managing terminal clearances and customer
association.
o Organize and manage customer loading information and terminal clearances with
Sales / Marketing Research
o Identify potential customers by doing internet research and networking with clients,
carriers, and suppliers.
o Research potential clients in new market areas and terminals
Special Projects
o Special projects to help grow the Wholesale business.
o Utilize knowledge of current systems to build processes for continuous customer service
improvement.
Event Coordinator
o Plan and organize meetings/events for the Wholesale Team
o Continue customer support through holiday mailings, birthdays, and special events.
Requirements and Qualifications:
5+ years of combined relevant accounting/billing experience.
Extremely Proficient in all Microsoft Office Products, especially
Excel
Experience working with PDI or similar software.
Effective communicator across all levels, including phone, email
and documentation.
Solutions oriented, does not focus solely on problems.
The ability to listen to and understand information
and ideas presented through oral and written communication.
The ability to identify issues or potential issues
(not about solving the issue but recognizing its existence).
Physical Requirements:
Must be able to sit frequently and remain alert for long periods
while working at a computer terminal, attending meetings, etc.
Must respond quickly with positive solutions to multiple
priorities or situations requiring immediate and sound decisions.
Light travel is possible.
Disclaimer
This job description (including requirements, duties, and responsibilities) is not intended to be all-inclusive. Management reserves the right to revise this job description at any time due to reasonable accommodation or other reasons. Also, the request is reserved to require additional tasks to be performed when circumstances of the job may change, such as technology, laws, personnel, emergencies, etc.
Since 1962, SpeedyQ has prided itself on putting the needs of its customer first. From the moment you walk into a SpeedyQ market, we do our best to make sure your visit is fast, convenient and friendly.
History
SpeedyQ Markets has a long history of serving residents and visitors throughout the thumb of Michigan. Although the company name has changed over the years, the one thing that’s stayed constant has been the Lawrence family and their commitment to providing great service. With roots dating back to 1962, Claude, alongside his wife, Alexa, and their 8 kids, opened their first station in Port Huron, named PDQ Market to reinforce the Lawrence’s “Pretty Damn Quick!” service.
In 1973, the industry began changing, and with it, so did customer expectations. In an effort to keep up with the times, the Lawrence family began selling milk and eggs at their Bad Axe, Michigan location. Equipped with only a big cooler and a service bay, customers could now pick up their “conveniences” on the way home all while fueling up their tanks. It was one of the first convenience stores in the area.
In 1977, as the convenience store concept was catching on, the demand for more stations grew, and other markets began to open up across the region. That same year, in an effort to differentiate themselves from competitors with similar names, the family decided to rename their stores to what we now know as SpeedyQ Markets.
In 1980, Claude and Alexa turned over the business to their two sons, Craig and Charlie. The two sons had spent years learning the business. As kids, they could often be seen working before and after school at the pumps, performing odd jobs where needed and even helping out with the books. Instilled with their family’s passion for the business, they worked together to find new ways of bringing “conveniences” to their customers while growing and expanding the chain.
In 2003, Craig Lawrence became sole owner of SpeedyQ Markets and history repeated itself once again when his two sons, Kyle and Patrick, joined the business.
Today, SpeedyQ Markets is celebrating more than 50 years of service. With 21 SpeedyQ Markets, the Lawrence family continues to have a passion for what they do and looks forward to a long future of providing quick and friendly service to their customers.
Pay: $40000 / year
Benefits:
Job Type: fulltime
Education: No education required
Work location: This is a remote position
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