SPEEDY TRANSPORT GROUP INC Hiring for Customer Service Representative at London, ON Full Time

Position Summary:

We are seeking an energetic and outgoing individual for the position of a Customer Care Representative at our London terminal.

Hours: Monday to Friday Day Shift

Position Responsibilities:

• Carry out administrative activities associated with manifesting for various loads.
• Establish work priorities, processing shipments to brokers, and ensures deadlines are met.
• Provide various types of office support such as responding to customer inquiries, maintaining customer accounts, processing applications for service.
• Extensive contact and interaction with the public in situations requiring problem resolution, and duties which relate specifically to customer concerns.
• Research and follow up on customer problems and respond to questions.
• Obtain information from the customer to perform a requested task.
• Tracing and producing P.O.D.’s for customers.
• Calling customers to confirm delivery on unsigned bills.
• Answering customer pick-up calls.

Qualifications and Skills

• Knowledge of Customs paperwork considered an asset.
• Previous experience within the transportation industry preferred.
• Must be proficient with Microsoft Office.
• Ability to work and learn in fast-paced environment.
• Ability to work effectively, efficiently, and courteously with other staff.
• Ability to prioritize and organize work effectively to accommodate a high-volume environment in order to meet deadlines.

What does Speedy Transport have to offer?

• Benefits
• RRSP’s + Company Matching
• Profit Sharing Program
• Family Oriented Culture
• Opportunity for Growth
• + more!

Job Types: Full-time, Permanent

Salary: From $33,280.00 per year

Additional pay:

• Bonus pay

Benefits:

• Casual dress
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Vision care

Schedule:

• Day shift
• Monday to Friday