The Recruitment Marketing Specialist plays a key role in helping the Customer Operations business achieve their hiring objectives through the recommendation and execution of recruitment marketing strategies. Customer Operations is responsible for ensuring a positive experience for more than 31 million residential and small-to-medium sized business (SMB) customers across 41 states. The Specialist, acts as a champion for Customer Operations, ensuring current talent attraction methods help to maximize their recruitment marketing investment.
The role consists of two main components:
Recruitment Marketing responsibilities will involve creating and managing the recruitment marketing strategies across Customer Operations including:
Recommending and tracking implemented recruitment marketing initiatives including but not limited to print, digital, email, paid media, and social media.
Acting as a liaise with our COE partners and internal stakeholders on day-to-day activities to ensure project delivery is on time and on budget.
Translating job descriptions to a more dynamic format that attracts the right talent.
Analyzing and monitoring campaign performance by business segment.
Making recommendations to maximize recruitment marketing investment and improve candidate experience across all segments.
Supporting recruiters, HR, and hiring managers across the Customer Operations organization on recruitment marketing best practices.
Providing training and guidance on all recruitment marketing options.
Troubleshooting recruitment challenges to research and provide recruitment marketing solutions.
Acting as the liaison between Talent Attraction and Customer Operations to troubleshoot issues and ensure marketing strategies are implemented timely.
Implements diversity recruitment strategies and participates in applicable national and industry recruiting conferences
Field-Based Recruitment Support involves partnering with local recruitment teams to drive education, strategy and programming in support of hiring needs including:
Providing day to day operations escalation and problem solving support for field-based recruitment teams.
Preparing and leveraging Recruiter II’s to provide day-to-day support to field-based recruitment teams.
And of course, you will need to performs other duties as requested.
What you will need to bring:
Ability to develop and deliver creative content (text, image and video)
Knowledge of online marketing strategies and channels
Ability to manage multiple priorities simultaneously
Excellent communication skills
Strong critical thinking skills and ability to analyze ROI
Strong creative skills
You will also need a Bachelor’s Degree in related discipline (Communication or Marketing Preferred), and:
2+ years of Social Media Management
1+ years of Recruiting/Talent Acquisition Support
3+ years of Digital Marketing Experience
The role will be in an awesome office environment with a great HR team.
HRC306 303293-1 303293BR
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