JOB SUMMARY
This position is responsible for designing, developing and maintaining curricula and programs used to train employees in a variety of functions. Conducts needs assessments, selects instructional models, and designs instructional content. Reviews and provides enhancements to instructional materials in consultation with subject matter experts. Curates content and teaches experts how to generate and share content. Ensures that instructional programs are effectively implemented. Evaluates content and adjusts as required. Participates in instructional design projects. This position requires at least 2 years of design or development experience.
MAJOR DUTIES AND RESPONSIBILITIES
Collaborate with leadership team and business subject matter experts to design engaging learning that enhances business performance
Partner with the business to create clear learning objectives in support of business goals
Design and develop high-quality learning content to meet the needs of the supported audience
Conduct reviews of training materials to ensure learning objectives are met
Provide enhancements and revisions to existing materials based on SME/Stakeholder feedback
Maintain current knowledge of latest industry tools and processes
Collaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverables
Actively participate and/or facilitate in in-person or virtual meetings as needed to support learning projects
Maintain accurate status of projects, milestones, and tasks in the team project tracking tool
Facilitate in-person or virtual “train the trainer” sessions
Diagnose and escalate risks to design projects to appropriate L&D leaders and stakeholders
Perform other duties as requested
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Critical thinking and analytical skills
Ability to prioritize and organize effectively
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to deal with the public in a professional manner
Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Ability to leverage foundational digital learning tools, delivery methods, and platforms with minimal direction
Ability to leverage standard templates across design tools, delivery methods, and platforms to complete assigned work
Education
Bachelor’s degree in Education, Adult Learning or equivalent experience
Certificate in Instructional Design, Instructional Technology, or related field preferred
Related Work Experience
2+ years of instructional design & development or equivalent experience
WORKING CONDITIONS
Office environment
EOE
Charter Communications is an Equal Opportunity Employer – Minority/Female/Veteran/Disability
#LI-CJ1 HTR355 310054 310054BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $59,300.00 to $94,700.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
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