Southern Water Hiring for Application Specialist – SAP CRM at Durrington, West Sussex – Flexible for hybrid working, 2 days office based. Full Time

Job Title: Application Specialist – SAP CRM
Location: Durrington, West Sussex –
Flexible for hybrid working, 2 days office based.
Contract: Permanent
Hours: Full-time 37 hours a week
Salary: From £60,000

It is an exciting time to join us!

Big ambitions. Big investment. Big changes. We’ve a lot to offer IT, analytics and project management professionals. We’ve already grown tenfold in the past couple of years. Now we’re delivering a £106 million transformation programme – and we can’t wait for what comes next, as part of an evolution so huge it’ll change the way we do things forever.

There’s a buzz across our business. And IT, analytics and projects are at the heart of it all.
There aren’t many teams who can say their work is critical to the nation. But it’s something we take huge pride in. And it’s why we’re migrating to leading technology, upgrading networks, replacing vital infrastructure… and more.

Helping us shape an IT, analytics and project function that’s fit for the future, you’ll need an appetite for change and bags of ideas. Our people walk the talk too – driven by a passion to improve our communities and environment.

Overview of your role

Reporting into the Corporate IT Application Manager, you be responsible for ensuring that SAP CRM is fully supported and projects are delivered to the highest standards. You will play a massive part in helping us deliver one of our key objectives of improving our technology and the overall services that we can provide to our customers in the local community.

Your responsibilities will include:

• Implement new business application software, capturing end user requirements and configuring, testing and integrating as necessary.
• Support new project implementations aligned with business objectives and solution architecture.
• Implement new releases of existing business application software, capturing end user requirements and configuring, testing and integrating as necessary.
• Provide 2nd line support (L2-4 as applicable) for business applications under role scope
• Produce specifications and designs for application and its components to meet defined business needs, retaining compatibility with enterprise and solution architectures.
• Specify, design and maintain mechanisms for storage and access to both structured and unstructured information, in support of business information needs
• Design, create, test and document new and amended programme components, configuration, packages, code base and programs from supplied specifications in accordance with agreed standards.
• Develop, implement and report the findings of suitable test schedules to measure and improve the quality of application solutions being deployed, to ensure that new and amended systems, configurations, packages, or services, together with any interfaces, perform as specified.

About you:

Coming from a utility’s background, you will be an experienced SAP CRM Application Specialist who works well under pressure and is able to translate IT talk to non – IT stakeholders. Knowledge of IT Service Management toolsets including Knowledge Base and Configuration Management is essential as is excellent communication and stakeholder management skills.

Your benefits will include:

• Company and performance-related bonus
• Generous pension with up to 11% company contribution
• Life assurance payment equal to four times your annual salary
• Health benefits through a Cash Plan
• Free onsite carpark
• Canteen onsite
• Two paid community volunteering days a year
• 25 days annual holiday
• Occupational health service
• Perkbox benefits offering discounts and savings on several products and experiences
• Study support may be available for job-related qualifications
• We offer competitive maternity leave and flexible return to work options

If you like the sound of the role and would love to hear more, please apply now –
We look forward to hearing from you!

Contact Name: Southern Water
Reference:
TJ/5277/8730BR
Job ID:
3100314