Southern Landscape Group Hiring for Customer Service Representative at Etobicoke, ON Full Time

About us
Southern Landscape Group, Inc. is owned by Mark Maslow. He is a native of Central Virginia and has a true passion for landscaping and people. Mark has been in the landscaping business since he first rented a push mower from his dad to mow neighborhood lawns at the age of 12. After he completed his Bachelor’s Degree at Virginia Tech, Southern Landscape Group was officially formed in 2006.

Customer Service Representatives primarily receive inbound calls from consumers for assistance with billing inquiries, payments, credits, cell technical issues. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals.

Essential Duties and Responsibilities for Customer Service Representative

• Responds promptly to customer needs, solicits customer feedback to improve service
• Maintains confidentiality, listen to others without interrupting
• Speaks clearly and persuasively in positive or negative situations
• Multi tasks to document while speaking with the consumer.
• Demonstrates accuracy and thoroughness
• Looks for ways to improve and promote quality

Minimum Qualifications for Customer Service Representative

• Education: High School diploma or GED.
• Must be able to successfully pass criminal background check
• Data entry and basic computer skills

Job Types: Full-time, Temporary

Pay: $23.00-$27.00 per hour

Education:

• Secondary School (preferred)

Experience:

• customer service: 1 year (preferred)