Source Office & Technology Hiring for Customer Service Representative at Golden, CO Full Time

Source Office & Technology is currently seeking a friendly and ambitious individual who be responsible for a variety of tasks focused in the areas of customer service and sales support.

Key responsibilities:

• Taking incoming calls, chats, and emails from both Customers and Sales Team
• Accurately placing orders and offering product substitutes as needed
• Process orders, returns, and researching alternative products
• Complete follow up and creative problem resolution
• Courteous communication with customers and sales team.
• Flexibility between multiple systems
• Other duties as assigned

Qualifications:

• Minimum of 1 year Customer Service-related experience
• Ability to work with Microsoft office suite – Word, Excel
• Excellent communication skills both verbal and written
• Meticulous with strong critical thinking skills
• Ability to effectively work individually or in a team environment
• Ability to meet employer’s attendance policy
• Candidate must submit to a pre-employment drug screening and criminal background check
• Able to work the hours of 8am – 5pm, Monday – Friday, and occasional over-time

Compensation:

• Hourly Range of $18.00 – $21.00
• Standard benefits in accordance with Source’s benefit plan
• Eligible for Paid Time Off and paid holidays

Company Description

A large independent dealer with multiple business categories and services – Office Supplies, Coffee Services, Custom Print, Furniture, Copier and Printer Services.

A large independent dealer with multiple business categories and services – Office Supplies, Coffee Services, Custom Print, Furniture, Copier and Printer Services.