Sonos, Inc Hiring for Key Account Manager – (AVS) Audio Video Specialty channel Full Time

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

Sonos is looking to hire a key account manager to lead and grow our Audio Video Specialty channel (AVS) in the US. AVS presents one of our most entrepreneurial opportunities as the channel is made up of 15 specialty retailers with diverse business models and value propositions to our customer. The channel provides some of the most premium retail experiences we have to offer in the US market.

The key account manager is responsible for setting the channel strategy with the right programs and focus areas to deliver sustainable profitable growth. This individual will be the central leader of the channel, and coordinate activities and execution with cross functional support to ensure business objectives are delivered with precision on a quarterly and annual basis.

Given the dynamic and constantly evolving nature of retail, the AVS key account manager will also own the new distribution strategy for the US. This involves leveraging our channel strategy framework to evaluate and occasionally operationalize new partners that can help Sonos achieve our brand and business goals.

This role can be done from home. Building the world’s leading sound experience starts with the experience we provide for our people. That’s why we’ve been distributed from the start: initially between offices in Boston & Santa Barbara, and now with additional offices in Seattle and San Francisco. This role can be done from anywhere in the United States – any of our offices, or remotely from home. It’s about impact, not location.

What You’ll Do

• Own the AVS and new distribution channel strategy and business plan, including quarterly and annual revenue and household forecasts.
• Manage a wide and diverse range of specialty retailers throughout the US across all elements of the business to unlock growth opportunities, mitigate business risks, and ultimately deliver Sonos favorable outcomes.
• Lead and coordinate internal retail account teams including deep collaboration with business operations, fulfillment, finance, accounting, and retail marketing.
• Build high quality account plans and execute with precision and impact.
• Conduct ongoing analysis and weekly ing of key account business performance, market trends, and share performance to inform short and long term adjustments to forecast.
• You’ll be an active member of a wider Americas retail team, collaborating with a team of account managers to share synergies, best practices, sharpen one another’s thinking, and contribute to a high performing team and culture.

What You’ll Need

Research shows that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet all the criteria. If you don’t have 100% of the skills listed, we strongly encourage you to apply if interested.

Basic Qualifications

• 8+ years of experience in customer facing retail roles and account management
• US based and able to travel throughout the US

Preferred Qualifications

• Bachelor’s degree
• Advanced verbal and written communication skills to influence internally
• Comfortable and effective presenting to large groups internally and externally
• Highly analytical and able to pull clear and actionable insights out of complex data
• Highly organized, ability to stay focused on top priorities
• Highly collaborative to develop productive working relationships with a wide range of functions
• Strategic mindset – including the ability to execute a vision
• Strong business acumen – adept and developing and managing partner terms
• Bold and creative thinker to push, try, and learn from new ideas
• Agility, and the ability to adapt to an ever changing macro environment and business demands
• High sense of professionalism and respect for internal and external peers
• Results oriented with a bias toward action
• Strong connection with our brand and products, and passion for music

At Sonos we consider a wide range of factors when determining compensation, which may lead individual compensation to vary depending on job related qualifications, skills, and experience. All full time employees are eligible for merit increases, discretionary bonuses, and equity. Our job postings may span more than one career level and the base pay range may be modified in the future based on changing market conditions. The starting base pay for this role for all US candidates is between:

$129,000 and $142,900

Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.

We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:

• Medical, Dental, and Vision Insurance
• A 401(k) plan with company matching and immediate vesting
• An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required
• 80 hours of sick time upon hire, refreshed annually
• Up to 12 paid holidays per calendar year
• 12 weeks of paid Bonding Leave following the birth or adoption of a new child, plus up to an additional 12 weeks of Medical Leave for birthing parents under our Short Term Disability policy
• Company-paid Disability, Life, and AD&D Insurance
• Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance
• Mental health benefits to support your holistic well-being
• A generous employee discount program & Sonos Radio HD – on us!

For a holistic overview of our benefits, please visit sonosbenefits.com.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Your profile will be reviewed and you’ll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster and its supplement. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.