Sonicorn is Looking for Membership Coordinator Full Time

The Membership Coordinator will be responsible for managing all of the administrative duties for the online membership program. The primary focus of this position is to provide a high level of customer service to members by keeping them informed about their account and subscription status, ensuring that renewal payments are paid on time and responding to any questions or concerns in a timely manner. The Membership Coordinator will also be responsible for working with a variety of internal and external contacts to ensure that all programs continue to run smoothly.

Responsibilities:

• Process new membership applications and renewals.
• Create membership ID cards.
• Assist members with finding the correct fitness activity.
• Greet members and welcome them to the facility.
• Be prepared to answer questions about the facility’s amenities.
• Manage the facility’s marketing efforts and manage the facility’s social media accounts.

Job Types: Apprenticeship, Internship / Co-op

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay
• Tips

Education:

• Bachelor’s Degree (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: Remote