Smiley Creek Lodge is a seasonal operation with Lodging, RV park, Restaurant, Retail/Grocery store, gas pumps and a winter snowmobile rental operation. Located in the Sawtooth Basin, in central Idaho, the outdoor activities and access to wilderness is incredible. Backcountry access in winter and summer is minutes from your doorstep. As a seasonal tourist based business, we work very hard during the season, and we relax when the lodge business slows down. We have up to 30 employees in Summer and about 15 of those stay on year round and many of them have been on staff for several years. We are looking for a General Manager to oversee all staff, budgets and operations of Smiley Creek Lodge.
General Manager responsibilities include managing people, establishing policies and overseeing each department (Restaurant, Retail, Lodging, Snowmobile Rentals). To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our customers receive the best service, food, lodging and rental experience possible.
Responsibilities
Oversee day-to-day operations of each department
Strategize and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes with heads of each department
Ensure employees work productively and develop professionally
Oversee recruitment and training of new employees
Evaluate and improve operations and employee performance
Direct the employee assessment process
Ensure staff follows health and safety regulations
Provide solutions to issues (employee conflicts, customer service issues, delegate projects, contract with service vendors& contractors as needed)
Ensure employees are motivated and cooperative
Requirements and skills
Proven experience as a General Manager or similar executive role
Experience in planning and budgeting
Knowledge of business processes and functions (finance, HR, procurement, operations etc.)
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude
Compensation
Salary
Housing
Medical Benefits
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