Company providing HVAC equipment Service and Installation. Looking for Dispatcher/ Job Coordinator.

Great team work experience, benefits and salary – that’s what you can get if you match our job requirements.

Job Duties/Tasks:

Dispatch, schedule and close out calls while processing service requests, preparing paperwork for escalated calls to ensure full customer satisfaction, using both common and proprietary concepts, practices, and procedures.
Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs.
Arrange for necessary repairs to restore service and schedules.
Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones.
Prepare daily work and run schedules.
Receive and prepare work orders.
Oversee all communications within specifically assigned territories.
Monitor personnel and/or equipment locations and utilization to coordinate service and schedules.
Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
Order supplies and equipment, and issue them to personnel.
Develop a deep understanding of all products the company installs and service and installation practices.

Key Competencies:

Job Types: Full-time, Permanent

Salary: $40,000.00-$43,000.00 per year

Additional pay:

Schedule:

Experience:

Smile HVAC Service and Installation Hiring for Dispatcher/Customer Service at Greater Toronto Area, ON Full Time

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