Smart Electric Power Alliance Hiring for Manager, Association Software Systems at Remote Full Time

The Smart Electric Power Alliance (SEPA) helps all electric power stakeholders accelerate the transformation to a carbon free electricity system. SEPA concentrates our focus on the following areas to maximize impact: Resilience, Storage, Transportation, Emerging Technology, and Policy.

SEPA delivers value to our members through research, education, events, working groups, peer engagements, and member projects. We facilitate collaboration, develop innovative strategies and guidance for regulatory and business innovation, and provide actionable solutions for our members and partner organizations. For more information, visit www.sepapower.org.

Position

The Manager, Association Software Systems is a critical role within our organization, responsible for managing and optimizing our Association Management Software (AMS) system. This position significantly contributes to key business areas, including Events, Membership, eCommerce, and our Store Portal, enhancing their performance and efficiency. The role also involves integrating our AMS with our Community platform and our partner organization, RE+. As a key liaison, the Manager, Association Software Systems establishes critical relationships with our CRM systems, vendors, and consultants, under the supervision of the Senior Director, Information Management.

The salary range for this position is $74,000 to $95,000 with the target range being around $85,000 based on experience.

Requirements:

• Oversee the management and optimization of the AMS within our Salesforce environment, with a focus on key business areas including Events, Membership, eCommerce, and the Store Portal.
• Facilitate seamless integration of our AMS with the Community platform and our partner organization, RE+.
• Collaborate with RE+ database owner to enhance communication and interoperability.
• Manage Fonteva upgrades and ensure their seamless integration within the existing system.
• Lead Salesforce training initiatives, both basic and function-specific, to increase team capabilities and fluency.
• Develop and implement processes and procedures for the use of Salesforce apps within our organization, with a focus on efficiency and user experience.
• Understand all of the organization’s interrelated business processes and leverage this understanding to drive improvements.
• Other tasks as assigned.

Qualifications

• A minimum of three years of association experience.
• Experience with SOQL or SQL Databases.
• Proficiency in communicating complex IT terminology to non-IT professionals.
• Strong project management skills, with the ability to manage multiple projects concurrently.
• Familiarity with AMS systems, particularly Fonteva, and understanding of their application to business areas such as Events, Membership, eCommerce, and Store Portals.
• Demonstrated problem-solving abilities, with a knack for innovative thinking.
• Certified Salesforce Administrator (preferred).

Attributes

• 
  Strong attention to detail. You are deadline-focused and understand the need for a quality product delivered on time. Your impeccable work style sets the standard. Your data entry skills a near perfect.
• 
  Proactive and self-motivated. This is a key element of SEPA’s culture and is critical to our success. You think ahead, anticipate challenges, and take things from start to finish. You have a keen ability to determine what is working and what is not, and you take action to lead in the right direction but are willing to seek assistance when needed.
• 
  Flexible. With major changes occurring both internally and in the industry at large, you are able to adjust to changing priorities and operate effectively in a fluid and fast-paced environment.
• 
  Collaborative work-style. With a wide range of stakeholders to support and/or guide, you possess a style that both complements the efforts and supports the needs of others.

What’s Attractive to the Right Candidate?

• Your work will help accelerate our nation’s transformation to a carbon-free electricity system.
• You will enjoy working in a collaborative and highly-supportive work environment with a great team of trustworthy and approachable colleagues. You will experience a culture driven by these organizational behaviors:
  • Adaptability – Be flexible and capable of change to achieve maximum impact.
  • Innovation – Drive new understanding & methods to grow ambitiously as an organization and as individuals.
  • Comradery – Work hard and have fun.
  • Humility – Start with questions, rather than answers. Explore all sides of an issue.
  • Ownership – Think and act like owners of SEPA. Hold ourselves and each other accountable for our shared success.
  • Transparency – Communicate honestly, frequently and openly.

Diversity, Equity, and Inclusion

SEPA is committed to creating a diverse environment and is an equal opportunity employer. Employment is based on personal capabilities and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other protected class as established by applicable law.

ADA Requirements and Disclaimer

This position description generally indicates the nature and levels of work, knowledge, skills, abilities and other essential functions as covered under the Americans with Disabilities Act expected of an incumbent. This role requires the ability to use standard office equipment and learn new software applications as necessary. This is a largely sedentary role; however, some traveling may be required. This position description is not designed to cover a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.