Sleep Country Hiring for Logistics Coordinator at Richmond, BC Full Time

At Sleep Country Canada/Dormez-vous? we are passionate about all things sleep. We are a proud Canadian brand and sleep destination for all! We want to help all Canadians get a better night’s sleep.

As a member of our National Logistics team, you will join us in promoting our passion for sleep to an entire country that depends on a good night’s rest! The Logistics Coordinator position will play a crucial role in ensuring that our products are imported and distributed across the country for the enjoyment of our customers.

Working at Sleep Country Canada (SCC) is more than just a job; it is your opportunity to realize your full potential! We trust you to make the right decisions- you will be motivated and empowered every day to make a positive difference to your team, the customer experience, and the growth of our business all while working in a fun work environment.

Job Description

Manage imports to our Hubs and transfers to our Distribution Centers across Canada.

Manage Ocean imports to include overseas coordination with vendors, freight forwarders, carriers, drayage companies and customs brokers

Assist with all TMS on-boarding, compliance and enhancements

Be a key liaison between following up on daily freight deliveries, adherence to lead time and delivery windows, identification and following up of back orders and/or damages that occur

Track and complete daily KPI information and ensures that information is real time and accurate

Ensure that freight requirements are completed on a daily basis and scheduled based on defined lead times

Communicate with the distribution, product supply and sourcing teams regarding all day to day aspects of the logistics departmental matters pertaining to each group

Manage the freight requirements of goods that are purchased domestically and imported from various locations

Utilize the internal Adjustment form documents and accurately track warehouse receipts and damaged products on KPI trackers

Follow up with vendors on late shipments or damaged goods, to resolve issues quickly and mitigate customer backorders and impacts

Complete and communicate weekly Vendor Service Levels, internally and externally

Build positive relationships with internal and external customers and vendors through e-mailed service level communications

Ensure that Mid-Year and Yearly review presentations are created based on timeline provided by management

Execute cross docking chargebacks for all satellite regions nationally and receive the necessary supervisor approvals

Manage various logistics and supply chain related projects

Qualifications

A College Diploma or University Degree in Purchasing, Supply Chain, or Operations (or equivalent)

Minimum 5 years of relevant work experience in 3PL, logistics and or freight forwarding

Strong knowledge of Ocean Imports and Domestic/Cross Border trucking is a must

Previous experience in supply chain and logistics software systems

Very strong Microsoft Excel skills ( expert or advanced is a must )

Strong analytical and troubleshooting skills ( data analytics is an asset)

Exceptional problem solving skills, critical thinking and project management skills are a must

Good communication skills (oral and written).

Additional Information

Why work for us:
This is not just a job but a Career with opportunities for growth and advancement

We are the proud winners of:
Great Place to Work

Best Workplaces in Retail & Hospitality

Great Place to work for Giving Back

Robust Medical & Dental Benefits, Deferred Profit Sharing Plan

We will invest in you and provide training, mentoring and continuous development

Tuition Reimbursement Program that covers professional AND personal development (yes, you can get reimbursed for your scuba diving classes!)

Associate Discount Program

Wellness Credit

Employment Equity

We recognize the importance of a diverse workforce and we therefore encourage applications from Aboriginal Peoples, women, members of a visible minority, and persons with a disability.