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Customer Services & Support
Simons Hiring for Web Customer Service Associates at Edmonton, AB Full Time
Job description
Web Customer Service Associates
Sales
Alberta
Londonderry Mall
Full time
Web Customer Service Associates
Sales
Alberta
Londonderry Mall
Full time
Our Web Customer Service Associates provide our online customers with an exceptional shopping experience by offering their professional and friendly assistance.
They help customers and answer questions about buying and returning merchandise, delivery methods, The Simons Loyalty Program, as well as all events and activities publicized on Simons.ca. They also provide support with special web-related projects as well as with our different social media platforms.
Ideal candidates for these positions enjoy working in an online environment and are comfortable using different communication methods including the telephone, email and online chat. They are methodical, organized, and have exceptional oral and written communication skills. They also have basic spoken and written English skills.