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Admin & Office Assistant
Simon Fraser University is Looking For Customer Service Coordinator at Burnaby, BC Full Time
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Union/Affiliation:
C.U.P.E. Local 3338
C.U.P.E. Local 3338
Pay range:
$1,840.44 to $2,083.28 bi-weekly
SFU Department Descr:
Facilities Services – Customer Services
Position Grade:
6
# of openings:
1
Biweekly Hours:
70
About the Role
Supports the effective and efficient delivery of facilities-related services to customers in SFU departments and offices at the Burnaby campus. Responds to requests for routine, non-routine, and emergency services received by the Facilities Service Desk, through the departmental website, or by a Project Initiation Form. Identifies and dispatches appropriate trades people to respond to service requests. Ensures all service requests are accurately entered in the TMA Computerized Maintenance Management System (CMMS). Maintains up-to-date Work Orders and Project files. Processes invoices and all data received pertaining to work billing. Generates and distributes end-of period s. Provides back-up to the Administrative Office including the Facilities Service Payroll Desk during periods of staffing absences and work overload.
Full