SightLife Hiring for Medical Review Coordinator at Remote Full Time

SightLife is the world’s leading eye bank and global nonprofit organization dedicated to eliminating corneal blindness by 2040. Guided by our belief that no one should have to wait for sight-restoring treatment or surgery, we collaborate with strategic partners in more than 30 countries to expand patient access to the cornea health services they need, when and where they need them across all stages of life.

Remote Employment: This role is fully remote in all the listed states below except for applicants living in Seattle, WA and Bethlehem, PA, where there is a hybrid schedule.

Hiring Locations: For this position, the states we hire in are limited to: Arizona, California, Colorado, Florida, Illinois, Kentucky, Louisiana, Maryland, Missouri, Montana, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin. Please only apply if you live in one of these states.

Primary Purpose

Medical Review Coordinators are responsible for performing the medical, social, and pathological review of each donor to ensure the safety and quality of ocular tissue recovered, processed, and distributed for transplant, research and/or medical education.

Essential Duties and Responsibilities

Quality Control

· Ensure strict quality guidelines are met by determining donor eligibility according to policies, procedures, and standards set forth by SightLife and relevant regulatory agencies, including but not limited to the Food and Drug Administration (FDA), Code of Federal Regulations (CFR), Eye Bank Association of America (EBAA), Health Insurance Portability and Accountability Act (HIPAA), and Occupational Safety and Health Administration (OSHA).

· Perform diligent QC review of all relevant donor paperwork, including but not limited to:

• o Donor screening and legal authorization
• o Recovery technician documentation
• o Recovery partner paperwork

Infectious Disease Testing

· If located in Seattle, WA or Bethlehem, PA where there is a hybrid schedule, perform blood accessioning, and blood and tissue shipping activities at a SightLife lab location.

· Assist remote lab locations in blood sample procurement, accessioning, and blood and tissue shipment activities.

· Infectious Disease result entry into the donor record database and result identification and interpretation, as it pertains to donor eligibility.

Donor Eligibility Determination

· Perform independent, efficient, and accurate donor chart review and processing activities, including but not limited to the donor’s current and past medical records, social history, autopsy results, plasma dilution calculation, and review of infectious disease testing results to ensure the safety of donated ocular tissue for transplant, research and/or medical education.

· Upon completion of training, demonstrate sufficient knowledge to act in the capacity of Medical Director Designee and make a final determination of ocular tissue eligibility for transplant, research and/or medical education.

· Consult with SightLife Medical Director(s) or other relevant physicians to evaluate any medical conditions outside of the scope of the Medical Review Coordinator/Medical Director Designee role.

Additional Responsibilities

· Identify and establish priorities and manage caseload in collaboration with team members to maximize the quality and viability of tissue for transplantation.

· Communicate with other SightLife Operations departments to ensure safe and efficient donor tissue eligibility and approval.

· Respond quickly and professionally to distribution customer inquiries regarding donor tissue, medical history, timing for release, or any transplant surgeon-related donor eligibility questions.

· Collaborate positively and effectively with donation partners to coordinate joint recovery, processing, infectious disease testing, and quality assurance-related activities.

· Assist with internal quality assurance activities, including non-conformance identification and investigation, and assisting in audits and inspections, as requested by the SightLife Quality Assurance department.

· Maintain and advance technical skills and medical knowledge through continued education and training, thereby increasing the effectiveness of the department.

· Perform other projects and duties, as assigned.

· Support the Mission, Vision, and Values of SightLife in all daily activities.

Qualifications

To be successful in this position, an individual should be able to perform each essential duty proficiently. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Knowledge, Skills, and Abilities

· Familiarity with medical terminology and the ability to review and interpret medical records.

· Understanding of and adherence to safety, regulatory, and confidentiality guidelines.

· Able to prioritize multiple tasks with varying/simultaneous deadlines.

· Excellent attention to detail, organization, critical thinking, and problem-solving skills.

· Adapt to change quickly while meeting organizational needs.

· Strong written and verbal communication skills.

· Able to collaborate effectively and contribute to a positive teamwork environment.

· Ability to learn and work in a remote environment both independently, and as part of a team.

· Proficient in working with computers and managing several programs at a time.

· A personal commitment to eye, organ, and tissue donation is required.

Education and/or Equivalent Experience

· High School Diploma or equivalent required

· Bachelor’s degree in a health- or science-related field strongly preferred

· Experience in eye, organ, and tissue donation or in a healthcare-related field preferred

· Medical background and/or training strongly preferred (e.g., LPN, Paramedic, EMT, Medical Scribe); active licensure is not required

· Experience working with Electronic Medical Records preferred

· 0-2 years of medical review coordinator or related experience

Work Environment

As a hybrid or remote position, employees must have a dedicated, quiet, and secure home workspace. Given the handling of protected health information, performing work outside of the home or SightLife office location will not be accepted. Position requires extended sitting for long durations in front of a computer screen. The nature of this work requires an employee’s full attention and availability during scheduled work hours. Training for this position takes approximately 6 months and is conducted during weekday daytime hours.

Physical Requirements for Essential Functions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is oftenrequired to perform the following activities:

· Reaching. Extending hands and arms in any direction.

· Standing. Particularly for sustained periods of time.

· Using Fingers. Picking, pinching, typing, or otherwise working primarily with fingers rather than with the whole hand.

· Grasping. Applying pressure to an object with the fingers and palm.

· Feeling. Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

· Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

· Seeing. Specific vision abilities required by this job include close vision and the ability to adjust focus. Depth Perception: the ability to judge distance and space relationships. Field of Vision: the ability to see peripherally. Accommodation: the ability to adjust vision to bring objects into focus.

· Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to discriminate sounds.

· Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or risk to the health and safety of themselves or others. The requirements in the document are the minimum levels of knowledge, skills, and abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

SightLife is an equal-opportunity employer.

Compensation

SightLife has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range below reflects the potential base pay certain regions the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Individual base pay depends on various factors, in addition to primary work locations, such as complexity and responsibility of the role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

_Wage Range
_For the San Francisco (SF) Bay Area of California, the range is $27.00-29.22.

For California outside of the SF Bay Area, New York, and Western Washington State, the range is $23.48-25.41.

For Colorado and Eastern Washington State, the range is $21.13-22.86.

Benefits

· Paid time off with a starting maximum of 144.04 hours per year.

· 8 Company-paid Holidays per year.

· 100% employer-paid Medical, Dental, and Vision plans for employees and their eligible dependents.

· Employer-paid Employee Assistance Program, Travel Assistance, Life, Accidental Death & Dismemberment, Short-Term Disability, and Health Reimbursement plans.

· Offerings of Supplemental Life and Accidental Death & Dismemberment for employee and their eligible dependents.

· A Regional ORCA Transit Pass for Seattle-based full-time employees.

· An employee may voluntarily designate a percentage of their salary towards employer-sponsored 401(k). SightLife will match the employee’s contribution up to 4% of the employee’s salary.

· Discounts on Pet Insurance and other items such as phone plans, movie tickets, etc.

Other Compensation

· This role is also entitled to bonuses and shift differential payments.As an equal opportunity employer, every qualified applicant will be considered for employment. SightLife does not discriminate based on race, color, sex/gender, political ideology, religion/creed, pregnancy, age, physical or mental disability, medical condition, genetic information, marital status, national origin, color, military or veteran’s status, sexual orientation, gender identity, or any other status or characteristic protected by local, state, or federal laws. SightLife is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations with Title I of the Americans with Disabilities Act of 1990, individuals that require accommodations in the job application process for a posted position may contact us at (206) 414-7157 for assistance.

Job Type: Full-time

Pay: $41,000.00 – $66,000.00 per year

Work Location: Remote