SIA Innovations Inc Hiring for Solution Architect – AiOps & Observability (USA) Full Time

Solution Architect – AiOps & Observability
(with the potential to grow into a Client Engineering Lead)

• Base salary 118,625$ – 138,086$ USD

(with incentives : 153,469 – 172,770)

• Experience : 5+ years in solution design & architecture performed in business environments.
• Start date : January 30, 2023
• Place of work : Los Angeles office (hybrid) or onsite at clients.
• Schedule : 40 hours per week (flexible start and end working times)
• Flexibility to be paid when a shorter day is required, with a minimum of 5 working hours per day (9:30 am to 3:30 pm). Work/Life facilitation, with paid situational days (when required) for personal or family with our WFA (Work from Anywhere) policy.
• On-the-job learning for experienced employees with rapid career and compensation growth. Various performance-related financial incentives and peer awards. Great benefits with a profit-sharing plan.

The Opportunity – Re-imagine APIs & System AiOps & Observability

The accelerating rise of AI-Powered Automation is driving demand for next-generation technology and services. SIA is uniquely positioned to create value for its customers, who are the top 400 businesses and public sector organizations in each of our target markets: Quebec, Ontario, the Caribbean, and the US (expanding from the US Western Coast).

We create value for our customers by guiding and accompanying them through their journey to the Virtual Enterprise. We help them build sustainable business operations by transforming them into cognitive enterprises, building digital twins of their organizations so they can digitally reinvent themselves, and building extended intelligent workflows. We deliver high-value, complex solutions, and services through our innovation studios: The Ai Factory, Ai for Business Automation, Ai for Sustainable Ops, and Secure & Resilient Ai Ops.

Position responsibilities:

• Design the end-to-end architecture of the application ecosystems which may include integration as an aspect of the execution platform.
• Ensure the architecture is aligned with the business requirements of our clients.
• Install, upgrade, administer and support Instana, Turbonomic, SevOne, Databand, Watson AIops cloud pak.
• Create architecture and system documentation during the installation/upgrade process.
• Interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition, and Design.
• Provide subject matter expertise and thought leadership to customers, Service Delivery team members in support of assigned projects, and the Sales team.
• Become familiar with various hosting and installation environments, including AWS, Azure, and IBM Cloud.
• Become familiar with deploying on Kubernetes and OpenShift.

This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

*** Candidates must have relevant experience solution design & architecture for AiOps & Observability solutions (Instana, Sumologic, Splunk, Datadog, Appdynamics, Dynatrace, New Relic). Make you highlight these in detail on your resume ***

*** Candidates living outside of California will not be rejected.***

*** We are not interested in H1B candidates or C2C arrangements ***

Job Type: Full-time

Salary: $118,625.00 – $138,086.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Compensation package:

• Bonus pay
• Commission pay
• Performance bonus

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Los Angeles, CA 90067: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have valid work authorization for United States (citizenship or green card) ?
• What is your knowledge level of AIOps and observability solutions? (Instana, Sumologic, Splunk, Datadog, Appdynamics, Dynatrace, New Relic)
• Describe your experience for solution design & architecture for AIOps and observability solutions.
• Describe your experiences for the deployment, installation, upgrade, administration and troubleshoot/support on AIOps and observability solutions.
• Describe your experiences as Subject Matter Expert (SME) for AIOps and observability solutions for a Service delivery (internal) team.
• Describe your experiences as Subject Matter Expert (SME) for AIOps and observability solutions for support the sales team.
• Describe your experiences as Subject Matter Expert (SME) for AIOps and observability solutions for clients and external stakeholders.

Education:

• Bachelor’s (Preferred)

Experience:

• AIops: 5 years (Required)
• Observability: 5 years (Required)
• solution design & architecture: 5 years (Required)
• client-facing technical SME: 5 years (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in Los Angeles, CA 90067