Joignez-vous à un magasin qui appartient à des intérêts locaux et est exploité par eux afin d’aider à fournir des services dans le domaine de la santé, de la beauté et de la commodité dans votre collectivité et à placer le client au centre de tout ce que vous faites.
Pourquoi ce role est-il important?
SUMMARY:
Maintain excellent customer service and checkout area for prompt and accurate processing of the customer’s order.
DUTIES & RESPONSIBILITIES:
CUSTOMER SERVICE
Provides excellent customer service and positively engages with all customers
Maintains a neat and organized checkout area
Greets all customers and displays warm demeanor
Accurately scans or enters product data
Accurately accounts for cash and coupon, lottery, and PC Optimum
Asks for customer’s PC Optimum Card during each transaction
Answers inquiries regarding location of product, rain-checks, refunds, PC Optimum
MERCHANDISING
Ensures proper documentation completed with respect to customers receipt and return of goods
Completes merchandising tasks as directed and maintains efficient flow of merchandise from backroom to sales floor
Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
Advises appropriate person regarding stock outs/shortages
Performs stock counts and orders for designated areas
LOSS PREVENTION
Ensures loss prevention Standards are followed
Controls cash, lottery, and stamp inventory in accordance with prescribed cash handling policies and procedures
Maintains proper security of cash and merchandise
GENERAL
Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e. clean appearance, approved uniform, name badge)
Complies with all health and safety regulations
Complies with all store policies and procedures
Ensures the standards of housekeeping and image are maintained
Perform other duties as required
Completes all training and new initiatives on SDMU
QUALIFICATIONS
Planning, Judgement and Decision Making
Balance teamwork and efficiency in processing the customer order
Organization and neatness
Cope with register and credit authorization issues
Determine customer satisfaction
Efficiency in processing the customer order
Troubleshoot cash issues
EXPERIENCE
Strong computer and register skills
Well organized with ability to record keep
Detail oriented
Ability to provide a proactive approach in customer service and problem-solving
Effective verbal and written communication skills
Ability to work independently
Ability to function as part of the team in a fast paced environment
Commitment to providing customer service
WORKING CONDITIONS
Ability to work flexible shifts which may include nights and weekends
PHYSICAL REQUIREMENTS
Ability to lift up to 50 pounds
Ability to climb ladder
The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
J2WRTL
Pourquoi travailler dans une pharmacie Shoppers Drug Mart?
Il y a un pharmacien-propriétaire affilié dans chaque pharmacie. Vous travaillerez donc avec un propriétaire d’entreprise locale tout en bénéficiant du soutien d’une marque nationale. Vous bénéficierez du Programme d’achat des employés, d’horaires souples et variés, d’une rémunération concurrentielle et de possibilités d’apprentissage en ligne par l’intermédiaire de Académie.
Prenez en main votre travail et trouvez d’autres façons de vous occuper de vos patients, de vos collègues, des clients et des membres de la collectivité.
Les pharmaciens-propriétaires du réseau Shoppers Drug Mart considèrent la diversité canadienne comme une occasion de mieux servir leur communauté, et s’efforcent de refléter cette diversité culturelle dans les produits qu’ils vendent, les gens qu’ils embauchent et la culture de leur entreprise. Des accommodements sont possibles à la demande des candidats et des employés handicapés au besoin.
En outre, nous croyons que la conformité aux lois consiste à faire ce qu’il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.
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