Shiftboard Hiring for Manufacturing Project Manager at Vancouver, BC Full Time

Our Customers

Our customers manage complex workforces to produce the goods and services that you’re accustomed to in your daily life; from plastics and petroleum products to automobiles and personal care. Each has unique needs due to government regulations, unionized labor and employee agreements, and years of established practice that makes it difficult for our competitors to provide a solution to meet their diverse requirements.

Empowering front-line operations whose everyday work is essential to daily life has been our goal since day one. Backed by innovative technology and an award-winning team, Shiftboard has supported over 265 million scheduled shifts for thousands of customers, including Fortune 500 companies, providing the employment pipeline for over $9 billion in wages earned.

In our constant pursuit to better serve our customers, all of our team members bring creativity, pragmatism, and intellectual rigor to their responsibilities. We have high expectations of each other and work as a team to continually improve on our industry-leading platform. Our growth mindset, coupled with execution, has allowed Shiftboard to create revolutionary workplace solutions.

Our Company

Shiftboard seeks to make every employee feel appreciated. In addition to a competitive salary and benefits package, we offer an employee stock option program, a business casual dress code, and an open communication policy. We are expanding rapidly, and the time to get in on the ground floor is now. If you appreciate being challenged to do your best work, making a difference every day through innovation and commitment to customers, please take the time to send us your resume!

The Role

Shiftboard is looking for an innovative and motivated Product Manager who will be responsible for product features and capabilities focused on the Manufacturing vertical. You will own and manage the cross-functional team development and operational delivery of our products by uncovering industry and customer needs, understanding business requirements, managing changes, removing roadblocks, and communicating broadly with multiple functional groups and stakeholders.

In this position, you will anticipate bottlenecks, provide escalation management, and build consensus by understanding stakeholder requirements and constraints. You will be expected to clearly communicate goals, roles, responsibilities, and desired outcomes to cross-functional teams. You will help identify, prioritize, and advocate for the largest opportunities, as well as create and manage new opportunities from ideation to launch to customer adoption.

As the product manager, you will be working with the Leadership Team to help build the product strategy to differentiate and delight our manufacturing user base.

About the Successful Candidate

You are an entrepreneurial, independent, and growth mindset product manager who will bring a deep technical expertise to the role and also focus on the core best practices of product management. You have the courage to tackle difficult problems and launch experiments that may fail. You seek to constantly learn and grow your skills, approaches and understanding.

In addition, you have experience working with the manufacturing industry through directly working in the industry or providing solutions or services to manufacturing clients.

Responsibilities

Developing and driving new ways of thinking across groups within the company to improve quality, engineering productivity, and responsiveness to feedback and changing priorities

Customer First: Uncover and understand customer needs and translate them into requirements.

Leadership: Ability to influence and drive a cross-functional team to continuously learn and grow

Data-driven: Be extremely data-driven and monitor product KPI’s to identify successes and product needs.

Roadmapping: Drive product design and priorities by working cross-discipline and with senior leadership team

Features: Define the “what” with user stories and requirements.

Go-to-market: Work with cross-functional teams to deliver a complete customer experience.

Research: Understand, research, and follow technology trends in the industry and in general. Evaluate competitors and the market for capability-oriented and emerging development and technology trends.

Subject Matter Expertise: Answer incoming questions about the manufacturing industry, the product and its capabilities.

Qualifications

Minimum of 5 years experience in Product Management

Strong knowledge of Product Management practices and models such as Lean Startup and design sprints

Strong communication and presentation skills

Broad functional knowledge base to solve complex customer problems, inclusive of demonstrated ability to be nimble and think on feet

A sense of commitment to end-to-end product and service quality, completeness, and the resulting user experience for the life of the product and service

Good decision-making skills, conflict resolution, and follow-through with partners

Bachelor’s Degree or higher in Computer Science or Computer Engineering, or a related field, or equivalent practical experience

Shiftboard is an Equal Opportunity Employer. We celebrate diversity and welcome people from all walks of life as long as you get the job done!

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