Sheridan Hiring for Customer Support Representative at West Lebanon, NH Full Time

Sheridan. Be part of something greater. Your career awaits…join us!

LOCATION: Hanover, NH

As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular magazines and catalogs, to prestigious medical and scientific journals, and so much more. A career at Sheridan is so much more than just a job. We work hard, we have fun, and we are proud of what we do.

Job Summary

The Assistant Account Manager will assist Account Manager as a liaison between Sheridan and its customers to ensure the overall production of magazines/journals is completed in a timely and efficient manner.

Basic Qualifications

• A minimum of a High School diploma or GED/HiSET required.
• Proficient with Microsoft Office.
• Strong time management and organizational skills with attention to detail in a fast-paced production environment.
• Teamwork oriented.
• Willingness to travel.
• Excellent communication skills both verbal and written are required.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

Desired Skills

• Associate degree or relevant experience preferred.
• Prior customer service background preferred but not required.

Schedule is Monday – Friday, 8:30 AM to 5:00 PM – 40 hours/week

• Overtime pays time and a half after 40 hours per week
• Eligible for a $1,000 hiring bonus after 12 weeks!

What’s in it for YOU?

• On-the-job training programs through Sheridan Academy.
• Career advancement with an employer who supports your development.
• Tuition reimbursement for approved coursework.
• A best-workplace culture that fosters life-long friendships and encourages fun.
• A successful and growing industry-leading company.
• An employee referral program that pays you money.
• A variety of shift and schedule options.
• Paid vacation & holidays.
• Competitive compensation.
• Medical (PPO and HSA Plans), Dental, Vision.
• Teladoc – convenient no- or low-cost medical services.
• Confidential and free EAP program for wellness and mental health.
• Company-paid basic life, AD&D, and short-term disability insurance.
• 401(k) retirement plan with company match.
• A safe, values-based company that acts with integrity and respect for all.

CJK Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at 603-653-7314 or .