Sheraton Vancouver Wall Centre Hotel is Looking For Security Officer – Safety Services Associate at Vancouver, BC Full Time

ABOUT US

The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver’s airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run.

A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person’s talents are a credit, it is an individual’s commitment to the group effort that creates excellence.

Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless.

SAFETY SERVICES OFFICER/ASSOCIATE

If you would like to make a difference at your workplace, explore what we have to offer.

Our Safety Service Officers play an elite role to keep our hotel safe for our guests and employees and protect our breath-taking property. This people facing role continues to build and maintain relationships in unique circumstances. You will use your excellent decision-making skills to provide solutions in unpredictable situations. Your investigative skills could get a good workout.

RESPONSIBILITIES:

• Patrol assigned property to ensure the safety of clients and employees and to protect all property assets.
• Answer house calls, radios, assist clients and staff members with respect to safety, security and business operation.
• Initiate and follow-up all investigations of crimes committed against property and persons.
• Initiate investigations, write incident and accident s, monitor investigations to their timely conclusion and ensure appropriate follow up with clients, visitors and staff members, documenting all contacts.
• Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring and shift activity log.
• Performing basic routine maintenance tasks and troubleshoot various equipment on site.

QUALIFICATIONS

• Must be available for graveyard shift work.
• Must have BST 1 (Willing to train)
• Advanced Security Training (Willing to train)
• MUST have Level 2 First Aid Certificate.
• Previous experience in a related field is an asset.
• The ability to stand and exert well-paced mobility for up to 4 hours in length.
• Pass a criminal background check by police.
• Excellent communication skills, both verbal and written, in the English language; a second language is an asset.
• Strong computer skills and organizational skills.
• Must possess outstanding, pro-active guest service skills, a professional presentation and excellent communication and interpersonal skills.
• Must be flexible to work varying schedules, including graveyards, late nights and early morning shifts.
• Work well under pressure and as part of a professional team.
• Previous security experience in a high volume establishment.
• A good physical condition, as this position requires constant walking, standing, and bending.

PERKS:

• Explore Travel Program
• Ongoing Associate Appreciation Events

DIVERSITY:

Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age.

Job Types: Full-time, Part-time

Salary: $26.00-$31.00 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• RRSP match
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Ability to commute/relocate:

• Vancouver, BC V6Z 2R9: reliably commute or plan to relocate before starting work (required)

Application question(s):

• We have an employment requirement that all employees are fully vaccinated with 2 doses of the covid19 vaccine. Are you fully vaccinated and can you provide us with the Canadian QR code proof?

Licence/Certification:

• BST 1 (required)
• Level 2 First Aid (required)

Shift availability:

• Day Shift (preferred)
• Night Shift (preferred)
• Overnight Shift (required)

Work Location: In person