Shaw Trust Hiring for Quality and Continuous Improvement Officer – Education and Skills Job at Remote Full Time

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

Having grown from humble beginnings in 1982 in the village of Shaw in Wiltshire, finding jobs for disabled people, today we are a complex and diverse charity committed to employment as the core pathway to a better life. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Role Purpose

This role provides monitoring and assessment of operational quality assurance within the Education and Skills directorate, and the delivery of continuous improvement initiatives across a range of Shaw Trust services contract delivery. This includes the achievement of related standards, outcomes and the correct use of processes and systems to ensure full quality compliance meeting and exceeding contractual obligations.

This person acts as a champion of the continuous improvement culture and utilises their role to optimise the beneficiary experience through inclusion and engagement activities to develop a high-quality experience, in line with the Shaw Trust Strategic Directive 2030.

Download the Job Description for full details and Person Specification.

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format, email: [email protected] to make alternative arrangements.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.