Servus Credit Union Hiring for Relationship Manager/Senior Relationship Manager – Lacombe or Ponoka Full Time

Did you know that Servus Credit Union is Alberta’s largest credit union and is ranked #1 in Canada on Forbes’ World’s Best Banks list for 2022? We’re embarking on a journey toward a bold new future for Servus Credit Union and in order to be the best, we need the best people doing their best work. Gone are the days of status quo as we build out a passionate and innovative workforce who can take Servus to the next level – if this sounds like you, then we’d love to chat!

Join Our Team!

Posting Closes On: February 28, 2023

We’re looking for a Relationship Manager/Senior Relationship Manager to support our Business Banking team at our Lacombe or Ponoka Branch.

ing to the Senior Relationship Manager Team Lead, your primary goal is to deliver personalized advice to commercial and agriculture members that result in sales. Our members rely on your knowledge, experience in banking, and genuine desire to shape their financial fitness. As an experienced business banker, you implement a proactive approach to sales and business development by cultivating a strong working relationship within the Credit Union and the community.

More specifically, the scope of your responsibilities will include, but are not limited to:

• Develop and maintain effective sales and marketing efforts to maximize Small Business and Commercial Loan growth, Deposit growth and sales of peripheral products to help our members succeed in business.
• Maintain a high profile and professional image in the business and social communities.
• Assist in managing the region’s lending and deposit activities through Team Leads; including recommending rates within discretionary limits, approving loans within prescribed lending authorities and recommending to credit committee loan requests above those limits.
• Staying up to date on lending and deposit services, products, policies, and legislation
• Maximizing our existing portfolio including loan and deposit growth
• Developing and submitting renewal applications
• Ensure reviews on commercial and agricultural credits are performed as required by established lending guidelines

Requirements

To qualify, you’ll need at least the following:

• Demonstrated ability in all facets of credit granting and sales of Business Banking products over a five-to-ten-year period
• Demonstrated business development skills, analytical abilities and a sound knowledge of portfolio management acquired through the administration of a business portfolio
• Experience working with, and developing relationships with, members, potential members, influential community people and staff is required

Although not required, the following experience and education/certifications are valuable assets:

• University degree in a business discipline or sufficient experience in lieu of education.

Most importantly, we’re looking for candidates who align with our values. We live our values in how we do business. We’re not afraid to be different – in fact, we embrace our differences. We have a spirit that motivates us to give our best service to members every day. It’s our values that attract many people to Servus – and keep them with us. We embrace our culture and heritage, and we pride ourselves on our strong commitment to the communities we serve and our efforts to build and maintain member loyalty. If this sounds like you, then we encourage you to apply!

Benefits

By creating a healthy and inclusive work environment and providing employees with the tools and supports they need, we help our employees achieve their potential. Servus is committed to providing a great place to work, and we invest in our employees by ensuring they have:

• A supportive and engaging working environment
• Benefits that lead the field
• A total rewards strategy that includes recognition for a job well done
• Learning options that support lifelong learning and career-building opportunities
• Opportunities and support for volunteering in local communities and abroad
• Support for employee fundraising through our annual corporate fundraising events and through several less formal initiatives led by our employees

Here are some of the benefits that our employees love:

• Financial product benefits available immediately
• Group retirement program available after only 3 months
• Employee financial services team available to help you reach your financial goals
• Disability programs
• Group benefit coverage including extended health care coverage, travel insurance, dental plans, and specialized medical coverage
• Flexible spending account to purchase additional health or personal wellness items
• Wellness initiatives
• Employee and family assistance plan
• Minimum 3 weeks’ vacation and vacation purchase program
• Other leaves including parental, emergency days, and critical care days
• Reward programs
• Incentive pay program
• Recognition for years of service

As Servus, our employees are also members. This means you’ll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide … with a few additional perks!

Imagine working for an organization that values diversity and inclusivity, and where everyone collaborates for your success. If you want to join a team of community leaders passionate about making an impact, apply now!

Next Steps

If shortlisted, you’ll hear from us after the posting closes. Should you require an accommodation during the application and selection process, send us a quick email at [email protected] with the position and location you’re interested in. Thanks for applying with Servus Credit Union; we look forward to learning about you and your experience!

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