Servus Credit Union Hiring for Member Service Representative at Lethbridge, AB Full Time

Servus’s customers are also our member-owners, so we call our customer service representatives Member Service Representatives. Our Member Service Representatives (MSR’s) are the smiling people that greet you when you walk into a Servus branch. They are the ones who really make the Servus brand come to life, providing a personalized and friendly experience for each member.

They help members through their first steps of shaping their financial fitness by responding to member inquiries, identifying member needs and providing recommendations for Servus products that can support their goals and making our members feel at home. They do this by getting to know our members and helping them complete basic banking transactions like deposits, withdrawals, loans and bill payments, money orders, credit card advances, selling foreign currency, cashing cheques and more.

Are you a people person who can build great relationships?

Do you like helping people meet their goals and find solutions to their problems?

Do you pay keen attention to detail and apply that to your decision-making process?

Can you effectively manage conflict and find mutually beneficially solutions?

Do you have a grade twelve diploma?

Servus is a diverse and inclusive organization in every way which makes us strong, flexible and adaptable. We have created an environment where employees can thrive, succeed and grow. Sound like the perfect fit? Then apply today!

ESSENTIAL REQUIREMENTS FOR THE POSITION

Experience:
Retail banking experience is great but not necessary

Education:
Minimum of grade 12 education is required; a business degree, diploma or certificate is a bonus