SERVPRO of Lewiston-Auburn Hiring for Office Assistant at Auburn, ME, US Full Time

Do you love helping people through difficult situations?

Then, don’t miss your chance to join SERVPRO of Lewiston / Auburn Oxford / South Paris as an Office Assistant we are looking to add to our team.

In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened !

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker.

If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership.

Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero !

As a valued SERVPRO® employee, you will receive a competitive pay rate with the opportunity to learn and grow.

Primary Responsibilities

• Answering phone, assisting clients with their needs in a timely and professional manner
• Tracking and recording information daily, ensuring all information is accurate and consistent.
• Office administrative duties such as preparing email and written correspondence.
• Perform detailed and accurate data entry.
• Assist other departments, as needed.
• Miscellaneous projects as needed.

Position Requirements

• 1+ year(s) of administrative or office-related experience a plus
• Experience in service industry environment
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills.
• Excellent organizational skills and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment.
• Working knowledge of Microsoft Office (i.e., Outlook, Word, Excel) a plus
• Ability to learn new software, including Xactimate® and proprietary software.
• Minimum of HSD / GED
• Able to successfully complete a background check subject to applicable law

Hours

• 40 hours / week, flexible to work overtime when required.
• 7 : 45am – 5pm

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.